We are looking to recruit a Junior Student Advisor (Sales) to manage data base of leads, engage in high volume of dialling and generate applications and registrations.
The role reports to the Regional Sales Manager.
Experience:
· Call Centre experience is required.
· At least 1 year sales experience is required.
· Customer relationship, and/or Higher education exposure and experience will be advantageous.
Other requirements:
· Able to work weekends (Saturdays)
· Execute pre-determined presentations.
Key Responsibilities:
· Initiate and facilitate lead generation activities which include but is not limited to: School presentations (class and grade), events and exhibitions.
· Engage prospects and match qualification to the potential student’s interest.
· Data entry and maintenance of database and pipelines
· Follow up on leads with the aim of driving applications and enrolments.
· Timeous engagement with students on various platforms: Phone, email, WhatsApp etc.
· Maintain records of telephonic interactions, log activities and update sales stats
· Achieving sales target, minimum registrations and various KPIs
· Setting appointments and engaging in consultations, campus tours and similar
Accountabilities Include:
· Volumes – Calls, appointments and school bookings
· School, exhibition and career fair attendances and presentations
· Conversion rate – applications and enrolments
· Timeous, quality, accuracy and completeness of information
· Duration and outcomes (of various interactions across various platforms)
· Enrollment headcount and revenue generated.
· Cross mode / qualification / campus / sales and activity volumes
· Level of product knowledge
· Performing sales activities (e.g., calls, interviews, events, applications)
· Systems adoption and utilization
Job Type: Full-time
Job Type: Full-time
Work Location: In person
