We are a well established Volvo Specialist Workshop, looking for a driven, hard working individual to fill our available vacancy. Our company prides itself on it's work standards, the successful candidate would need to take pride in their work and always treat our client with the utmost respect.
AVAILABLE VACANCY DESCRIPTION:
1. GENERAL RECEPTION DUTIES:
- Assisting all customer in a friendly and helpful manner.
- Answering telephones and responding to emails promptly and as required.
- Assistance Management where needed with typing of letters and making general queries.
- Taking payments and handing money to finance staff for approval.
- Ensuring/checking that the curtesy vehicles are clean at all times, filled up with fuel for the day and keeping a record on the log sheets supplied.
2. GENERAL ADMINISTRATIVE DUTIES:
- Requesting quotations on parts.
- Compiling customer quotes on Pastel and reviewing them with the Technicians.
- Liaising between Technicians and customers throughout the day as required, keeping the customers informed about the progress of their vehicle’s service/repair.
- Obtain signed authorization from required line manager, prior to submitting quotation to customer.
- Keeping record of all parts requested Technicians.
- Compiling Purchase Order on Pastel and sending them to suppliers as needed.
- Ensuring suppliers have received the PO’s for part orders and following up on the expected time of delivery.
- Keeping Technicians informed of the expected time of delivery of parts ordered, provide feedback.
- Verifying selling prices of parts.
- Liaising with Technicians about part prices, orders, parts arrival.
- Liaising with Customers about part prices, parts arrival.
- Following up on the prepared quotations sent to customers.
- Always keeping an updated list of customer service records.
- Follow up with customers due for a service at the start of each month.
3. SERVICE ADVISOR DUTIES:
- Booking of workshop with the help of the Technicians.
- Following up with customers prior to bookings.
- Preparing customer job cards.
- Welcoming and checking in customers.
- Welcoming and checking in customers’ vehicles with Technicians.
- Checking out- and in of the loan vehicle when required, following the proper procedures in place.
- Ensuring that the customer vehicles are properly cleaned before collection and notifying customer that they can collect their vehicles.
- Welcoming and helping client upon collection of their vehicles.
- Ensuring payment has been made before any customer vehicle is removed from the premises.
- Follow up with customers after any work has been done on their vehicles to ensure customer satisfaction.
4. ADMINISTRATION:
- Capturing of accounting data onto Pastel.
- Capturing supplier invoices daily as they arrive – Stock & Non-Stock Invoices.
- Checking details of supplier invoices before sending it through for payment to Accountant
- Reconciliation and payment preparation of all creditor accounts
- Recon Pastel to their summary;
- Showing invoices not received by Company yet with reason why, before payment is requested.
- Ordering of stock.
- Summary of Petty Cash Payments & Receipts to be sent on a Friday to the Accountant for payment:
- Taking Payment with Yoco POS:
- Checking in- and loading of stock onto Pastel.
- Ensure attendance register is up to date and submitted to HR for Payroll.
- Obtain all outstanding leave forms and submit to HR.
5. CLEANING:
- Ensuring that the reception area is clean and neat all the time.
- Milk & Sugar to be packed away in the kitchen in the afternoons.
- Water filled to be checked/cleaned as needed.
6. GENERAL:
- Assist with moving customer vehicles in- and out of the workshop as needed.
- Quick drop-offs and collections of vehicles and other errands as needed an requested.
UPON APPLICATION, PLEASE ANSWER THE FOLLOWING QUESTIONS:
- Expected salary per month
- Reason for seeking new employment?
- Notice period to work at current employer (if applicable)
PLEASE NOTE - If we do not receive complete applications, application will automatically be rejected. Thank you for understanding.
Job Types: Full-time, Permanent
Pay: R9 000,00 - R11 000,00 per month
Education:
- High School (matric) (Required)
Experience:
- Reception / Administration: 1 year (Preferred)
Language:
- Afrikaans (Required)
- English (Required)
Work Location: In person
Application Deadline: 2025/06/30
