Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
Learner, PPB Universal Banker
- Nationwide , South Africa , South Africa
- Contract
- Business Segment: Group Functions
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
This programme is your first step into the world of banking. You’ll gain the knowledge and hands-on experience needed to help clients across Personal, Prestige, and Private Banking. Through structured learning and practical training, you’ll learn how to assist with everyday banking needs from opening accounts and retrieving statements to helping with debit order queries. You’ll also develop the skills to quickly understand and solve client needs, while following the right processes, product guidelines, and important banking regulations like FAIS. By the end of the programme, you’ll be ready to deliver professional, friendly, and reliable service that makes a real difference to our clients.
Kick-start your career in banking with one of South Africa’s leading financial institutions. This learnership is designed for graduates with an undergraduate degree and gives you real, hands-on experience in a banking environment.
You’ll gain practical exposure to the full value chain of a Universal Banker from building strong sales and service skills, to analysing and processing information accurately. You’ll learn how to understand customer needs and provide the right financial solutions, while building lasting client relationships. You’ll also develop professional communication skills, including telephone and email etiquette, and learn how to handle inquiries efficiently to deliver consistently high standards of service.
Alongside this workplace experience, you’ll complete an occupational qualification in Banking, giving you FAIS accreditation and a solid understanding of the financial and regulatory framework. This programme equips you with the technical knowledge, customer service skills, and professional behaviours needed to thrive in the banking sector and open doors to exciting future opportunities.
Closing Date for Application: 31 August 2025
Qualifications
Minimum Qualifications
Type of Qualification: Undergraduate Degree
Field of Study: Bachelors Degree
Additional Information
Behavioural Competencies
- Professionalism
- Digital and Workplace Etiquette
- Verbal and Written Communication
- Teamwork and Collaboration
- Self-Management
- Time Management
- Problem Solving and Critical thinking
- Learning Agility
Technical competencies
- Banking Products and Service Knowledge
- Regulatory and Compliance Knowledge
- Transactional Processing skills
- Risk and Fraud Management
- Customer Service Delivery
This programme bridges academic learning with real-world experience, preparing you for a successful career in banking.
Please note: All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
