DETAILS OF THE VACANCY
Job Title
Legal Counsellor
Location
Johannesburg Legal Call Centre
Salary Grade
LC 1
Reporting to
Branch Manager
Reporting staff
None
Type of Position
Permanent
Working hours
Mondays to Fridays from 08h00 – 16h30
Alternate Saturdays from 09h00 – 12h30
Business hours may be adapted subject to operational requirements
PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES
The purpose of this position is to provide Members with professional telephonic legal advice and assistance. Must be able to offer paralegal solutions to common problems within the Company’s set parameters and the Membership Agreement. Must be able to provide legal advice to Members on general matters including non- complex labour, civil, criminal, and administrative disputes in a Call Centre environment.
Call attendance
Provide telephonic legal advice and assistance to Members
Paralegal Claims Handling
Administration of claims according to prescribed procedures and resolution of legal claims
General Administration
Attend to general administrative tasks associated with legal matters
Providing Feedback to clients
Ensuring that clients receive regular updates and feedback
MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES
Education
Matric and LLB Degree
Experience
At least 2 years’ experience in a legal environment.
Personal Attributes
Integrity
Customer Service Orientation.
Pre-requisite Competencies
Attention to Detail
Planning and Organising Skills
Effectively convey legal information to members
Legal research
Legal knowledge
Language
bilingual
PRE-REQUISITE COMPETENCIES
Knowledge Competencies
Professional knowledge
Product knowledge
Skill Competencies
Accuracy
Administrative skills
Analytical thinking ability
Computer literacy
Verbal communication
Written Communication
Time management
Behavioural Competencies
Administrative orientation
Computer systems orientation
Customer service orientation
Persistence
Personal growth orientation
APPLICATION AND CONTACT DETAILS
To apply for this position, send in your updated cv.
Contact Person
Thembi Tambani on Email: [email protected]
Reference Number
When submitting your application, please quote reference number SLP063/25
Closing Date
Friday, 29 August 2025.
EMPLOYMENT EQUITY
The company’s intention is to promote equity through filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required on your application. Please note that the employment of family relatives is strictly prohibited.
In the event of no internal applications having been received, external applications will be considered. If you have not been contacted within 2 weeks of the closing date, please consider your application to have been unsuccessful.
PRIVACY STATEMENT
Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.
Job Type: Permanent
Pay: R22 207,00 - R30 205,00 per month
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelors (Required)
Experience:
- Minimum: 2 years (Required)
Work Location: In person
Application Deadline: 2025/08/29
