Manager - Terrestrial Solutions.Bayobab

Core Purpose of the Job:

The Manager – Terrestrial Solutions is expected to implement & manage the technology roadmap for Opco FibreCo by aligning and managing the efficient and effective design and planning of passive infrastructure, supporting the roll out, operating a cost effective and future proof infrastructure, delivering excellent quality of service, coverage, and capacity. This role will also focus on supporting the Fixed Business Unit Commercial and Pre-sale teams.

This role is to provide sound technical guidance in the field of specialisation. The role is expected to be the go-to expert and play an integral role in setting up the fibre-based infrastructure to deliver products through service orchestration.  

Key Performance Areas:

The Manager - Terrestrial Solutions will be accountable to achieve the following objectives:

Strategy Adoption and Implementation

• Ensure effective implementation of the functional strategy by means of providing direction, structure, frameworks, models, plans and roadmaps.
• Participate in the regular review of the functional strategy and roadmap, under oversight of SM Terrestrial & Subsea Infrastructure and GM Planning & Design, to ensure its alignment with the changing dynamics of the internal and external ecosystem.

Operational Delivery

• Manage the design and planning of passive Infrastructure, support the Optical solutions and engagement for International optical Leased Lines, National optical Transit, Backhaul, National & Metro Leased Line, FTTX.
• Input into the management of Fibre assets & capex.
• Oversee team, where applicable, resources and service providers to ensure provision and quality of service and connectivity and to support implementation of changes to support service delivery.
• Accountable for the passive architectural and responsible to the develop of the Fibre Network and supporting Infrastructure environment.
• Support technical implementation of agreed initiatives working with all required parties to ensure successful delivery. 
• Assist Group Technology team in deploying optical Infrastructure and assets within the organisation and monitor to ensure that Infrastructure & assets usage, performance & maintenance is as per standards.
• Manage Technology & Network work packages including Fibre network design, underground conduit design, and Fibre splicing design.
• Manage Fibre infrastructure Network Deployment plans in line with Bayobab Technology team guidelines.
• Accountable for fibre resilience and redundancy plans for the network.
• Manage passive equipment providers, subcontractors (civil engineering), technical teams 
• Manage terrestrial fibre Planning & Capacity, support Network operations and Infrastructure roll out. 
• Understand the technology trends in telecom infrastructure and need to validate and apply relevant technology changes to evolve the company infrastructure to meet changing business and customer requirements.
• Build quality assurance and data protection processes and policies by ensuring accurate SOPs and maintenance of critical documentation.
• Develop, track, and maintain passive infrastructure availability and quality metrics for all routes. 
• Knowledgeable in the Disaster Recovery processes of the systems & infrastructure 
• Ensure appropriate maintenance processes are in place to protect the performance of the service in the longer term.

Staff Management

• Source, induct and manage talent in accordance with legislative guidelines.
• Continually develop a culture of strong collaboration and effective team working.
• Ensure open communication channels with staff and implement change management interventions where necessary.
• Promote a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Company governance.

Governance 

• Operational Meetings
• Participate and provide input in operational meetings.
• Provide inputs & drive OpCo wide transformation initiatives, elicit inputs from relevant parties.
• Provide inputs to and ensure adequate risk mitigation and controls in the function.
• Perform evaluation baseline of KPIs.
• Drive preparation of proposals/ business case on change initiatives SLA, policies and procedures.
• Escalations
• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to SM Terrestrial & Subsea Infrastructure and GM Planning & Design.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
• Function Tactical
• Review and finalise objectives, targets and budgets for the function, under oversight of SM Terrestrial & Subsea Infrastructure and GM Planning & Design.
• Review key risks, issues and dependencies and set mitigation actions, seeking guidance from the Bayobab Technology teams.
• Sign-off / make decisions regarding tactical changes and where required seek sign-off from Management.

Job Requirements:

Education:

• Minimum 4-year Academic Degree (BBA, Engineering /Computer Science) 
• Post graduate qualification MBA/Masters (Economics, Engineering /Computer Science) is advantageous. 
• Fluent in English and language of country preferable

Experience:

• Minimum 5 years relevant experience in a similar position with at least 3 years in a managerial role
• 5+ years of Professional/Technical Experience in wholesale/infrastructure/B2B Telecommunications sector/industry with required knowledge in planning & designing, implementing, and operating Fibre (Access/Metro/NLD) Networks.
• Experience working in a service-based business delivering both passive and active end products will be advantageous. 
• Experience in optical support systems and tools specifically for passive and active fibre-based infrastructure will be useful.
• Good knowledge of vendor landscape and solutions including BOQ and BOM for passive infrastructure. 
• Proven track record in leading and delivering successful terrestrial fibre rollout projects.
• Experience working in a global/multinational enterprise with a good understanding of emerging markets.

Functional Knowledge: 

• Terrestrial Passive Fibre Networks (Access/Metro/NLD)
• Access/Metro network architecture, design & planning (FTTX)
• Backbone architecture, design & planning (NLD)
• Terrestrial Passive Infrastructure solution design 
• Commercial knowledge and terrestrial infrastructure solutioning
• Fibre testing methodologies and tools
• Experience in developing BOM/BOQs for passive infrastructure rollouts.
• Cabling & leased line management
• Knowledge of international terrestrial infrastructure standards
• Active Transmission/Optical Networks (xWDM/OTN)
• Network operations management
• Outsourcing contract management
• Optical service & platform management
• Service Orchestration 
• Service monitoring

Skills

• Strategic thinking
• Technical Acumen
• Business Acumen
• Analytical thinking
• Conflict management
• Data interpretation
• Decision making
• Delivery focused
• Leadership
• Negotiations
• Innovation
• Presentation