Who are we?
At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the
meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.
Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.
We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.
Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
What will you do?
The Motor Claims Vehicle Assessor is responsible for conducting on-site assessments and processing of motor vehicle claims.
Key Responsibilities
- On-Site motor vehcile Claims Assessment and Reporting
- Attend scheduled site visits to inspect and assess vehicle damage.
- Evaluate the scope of damage, validate the cause of loss, and determine necessary repair or replacement work.
- Take detailed notes, photographs as part of the field report.
- Produce accurate reports and make recommendations on claim settlements in line with policy cover.
Compliance & Documentation
- Submit comprehensive reports, photos, and supporting documentation in a timely manner via the claims system.
Collaboration
- Work closely with internal assessors, claims handlers, and technical teams.
- Escalate complex or high-value claims for peer review or senior input.
- Provide expert guidance or second opinions to the wider claims team where required
Minimum requirments
Qualification:
- Grade 12 / Matric / NQF level 4
Experience:
- 1 to 2 years motor claims assessing experience.
- Preferably a qualified panel beater with specialised knowledge of accurately assessing motor vehicle damage.
Knowledge and Skills
Automotive Damage Claims
Claims Management
Claims Reporting
Claims approvals and rejections
Claims settlements
Core Competencies
Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently
Personal Attributes
Interpersonal savvy - Contributing independently
Decision quality - Contributing independently
Action orientated - Contributing independently
Optimises work processes - Contributing independently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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