REQUIREMENTS
Minimum Requirements
- Grade 12
- At least 2-3 years' experience in a Customer Service/Call Centre environment
- Strong customer service skills
- Strong telephone etiquette
- MS Office (Excel, Word and Outlook) experience will be advantageous
Ideal requirements
- ISP experience will be advantageous
- Being tech savvy is not a must, but it will definitely be an advantage
Key Competencies
- Excellent verbal and written communication skills (English)
- Customer focused
- Attention to detail
- Ability to work under pressure & manage several priorities at a time
- Good communicator
- Being courteous and professional at all times
- Ability to up-skill and learn independently
- Ability to work independently and in a team
Correspondence will be conducted with shortlisted candidates only. If you haven’t heard back from us within two weeks of the application deadline, please regard your application unsuccessful – but don’t lose hope, keep checking our website for more career opportunities in future.
Requirements
Tools of trade provided:
- Laptop
- Headset
- This role is remote based. *FIBRE CAPABILITY IS A REQUIREMENT FOR THE ROLE.
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