Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To provide a general administrative and fulfilment function for Affluent Express, Private and Prestige/Executive Clients. To provide an account maintenance and investment roll-overs service including general portfolio management administration.
Qualifications
- Completed Matric
- Diploma Business Commerce
Experience
- 3-4 years Experience of the bank's products, processes and systems. Understands regulations governing the management of financial services and other relevant bank policies.
Additional Information
Behavioral Competencies
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Developing Expertise
- Documenting Facts
Technical Competencies
- Active Listening
- Customer Reception and Channeling
- Difficult Calls Management
- Electronic Communications & Devices
- Query Resolution
