MyHealthcare Clinic
Westville Durban, KwaZulu-Natal
MyHealthcare Clinic (www.myhealthcareclinic.com) is a fast-growing UK healthcare company that provides private integrated healthcare services (private doctor, dentist and specialists, all ‘under-one-roof’) to a client base that values high quality healthcare. The company has multiple clinic sites in London and is rapidly expanding.
Job description
Assistant Sales Manager / Assistant Manager: Dental Treatment Coordinator
As an Assistant Dental Sales/Treatment Manager, you will play a key role in converting leads into loyal patients. This telephonic role involves engaging with potential patients, explaining treatment options, scheduling consultations, and providing exceptional service throughout their journey. A background in customer service and dental or medical sales is highly preferred.
The position will be based in our offices in Westville and will provide the right candidate with support and opportunity for growth.
The successful candidate, will have:
- Excellent sales and communication skills
- Strong customer service skills
- Well spoken and empathetic
- Able to work in a fast- paced environment
- Results-driven and sales focused
- Ability to adapt to changes and to learn fast
- Self-motivated self-starter
- Motivated to make a real impact on people’s health and confidence.
Responsibilities:
- Handle inbound and outbound calls with potential and existing patients.
- Educate patients on available dental treatments and recommend personalized options.
- Follow up with leads and maintain accurate records using CRM systems.
- Coordinate appointments and consultations with clinical staff.
- Clearly explain treatment plans, financing options, and next steps.
- Build rapport and trust with patients to support treatment acceptance.
- Meet or exceed monthly conversion and follow-up goals.
- Membership sales
Requirements:
- 3 years Sales and customer service experience
- Strong customer service focus
- Relationship management skills and openness to feedback
- Previous experience in dental or medical sales, treatment coordination, Education Retail Sales.
- Strong phone etiquette and communication skills.
- Confidence in explaining treatment plans and financial options
- Highly organized with excellent follow-up and multitasking skills.
- Tech-savvy; experience with dental software and CRM tools is a plus.
- Empathetic, patient-focused, and sales-driven.
Salary: R12 000,00 per month + Commision
Bonus: Depending on performance
Job Type: Temp to perm
Contract length: 3 months
Ability to commute/relocate:
- Westville, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)
Requirements:
- 3 years Sales and customer service experience
- Strong customer service focus
- Relationship management skills and openness to feedback
- Previous experience in dental or medical sales, treatment coordination, Education Retail Sales.
- Strong phone etiquette and communication skills.
- Confidence in explaining treatment plans and financial options
- Highly organized with excellent follow-up and multitasking skills.
- Tech-savvy; experience with dental software and CRM tools is a plus.
- Empathetic, patient-focused, and sales-driven.
Job Type: Temp to perm
Contract length: 3 months
Ability to commute/relocate:
- Westville, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)
