Job Description
To manage risk in a business area through development of risk management strategy aligned to segment and group strategy for area of accountability and ensure implementation thereof; manage a team to deliver on strategy and to drive platform thinking and enabling or embedding risk capabilities to support mitigation of risk- Draw up a budget aligned to tactical delivery plans to facilitate the provision of adequate financial resources.
- Manage expenditure planning and variances within approved budget parameters.
- Apply a customer-centric approach to ensure customer satisfaction.
- Ensure optimised customer experience and service throughout the value chain.
- Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
- Provide risk management oversight across area of responsibility.
- Manage risk across multiple disciplines across area of responsibility.
- Understand and balance risk reward trade-off for strategic outcomes and business informed decisions.
- Understand business tools, processes and systems in order to provide required risk guidance.
- Engage with relevant stakeholders across segment / CoEs / Division or Group level to fulfil on risk mandate for area.
- Set risk appetite within the business to drive risk reward trade-offs.
- Engage with key stakeholders in order to determine risk posture for business
- Accountable for effective risk reporting.
- Enable business to drive risk maturity.
- Drive platform behaviour and thinking with relevant stakeholders across area of responsibility.
- Pro-actively managing Group Internal Audit in ensuring appropriate plan for business and manage audit findings as they arise based on level of risk attached to finding.
- Examine, verify, evaluate and report on financial, operational and managerial processes, systems and outcomes to ensure integrity and compliance.
- Assist in business process reviews, risk assessments, developing deliverables and reporting progress against outcomes.
- Ensure integrated view and reporting of relevant business information.
- Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes.
- Ensure reporting of identified inconsistencies or opportunies.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
- Analyse risk processes to minimise brand/product/segment risk and deliver quality requirements specifications.
- Manage implementation of risk mitigation plans in business unit.
- Manage SLAs for risk function and ensure these are managed accordingly.
- Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
- Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement.
- Creates risk awareness and manages audit findings.
- Participate in Group risk forums where required and cascades relevant information through team.
- Develop a legal, risk and compliance strategy for the business to proactively identify risks to the bank.
- Provide oversight of implementation of legal, risk and compliance policies and procedures, aligned to FirstRand policies and procedures, in order to ensure compliance with legislative and regulatory requirements.
- Interpret and apply policy to business to drive risk outcomes.
- Develop key performance indicators to measure risk outcomes.
- Execute defined business strategy by translating it into the business operations.
- Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
- Be aware of, and responsive to local conditions.
- Influence the development of appropriate organisational structures, capacity and delivery systems.
- Implement best practices against the risk management framework and adjust practices as and when necessary.
- Establish a sound risk management culture through awareness of campaigns to influence behaviour and drive the importance of compliance.
- Escalate critical regulatory risk issues identified to.
- EXCO/relevant Risk Committees/ Group as necessary.
- Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies.
- Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions.
- Drive strategic projects, change management and platform integration across operations
- Leverage Group capability to exploit opportunities.
- Ensure and encourage adherence to an operational framework of policies and procedures.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders.
- Maintain up to date knowledge of local and global trends.
- Provide thought leadership and expertise.
- Develop, encourage and nurture collaborative relationships across business areas and across the group.
- Identify and encourage participation in activities that are appropriate for own and employee development in area of responsibility.
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
19/08/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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