About Filo:
Filo is the world's only online instant live tutoring platform built to bring the power of one-to-one high-frequency learning to students from all backgrounds. With Filo, a student is never stuck while studying and can connect to a teacher for a live one-to-one video session within 60 seconds at a click of a button, 24x7. More than 5 million students across 25 countries have leveraged Filo in their day to day learning.
Filo takes care of any gaps in a student's understanding throughout the year, making their daily learning process extremely effective. Which is reflected in their academic performance in a short period of time. Since students are the ones setting up the agenda for these instant-classes, it works as per every student's pace and understanding. Teachers are instantly matched by Filo's patented algorithms from 60,000 Filo experts based on the student's profile and needs.
With Filo, students can:
- Connect to a live teacher over a one-to-one video call, in under 60 seconds, 24x7 - yes even at 4 a.m. on Sunday
- Unblock their learning whenever they are stuck while self-studying at home
- Completely remove the problem of ‘shyness’ among students
- Inculcate a habit of asking questions in a personal one-to-one setup
- Improve performance by learning what they need at their pace
- Build confidence among students for peer conversations
About the Role:
As a Product Research Intern, you will play a pivotal role in shaping the future of AI-driven learning at Filo. You’ll investigate how students engage with educational content and help uncover the sources, patterns, and opportunities behind user-generated questions. Your research will inform product decisions that leverage AI to improve learning outcomes, personalization, and engagement.
Key Responsibilities:
- AI-Driven Product Insights: Analyze user behavior and question patterns to uncover how AI can better understand student intent and learning gaps.
- Usage Behavior Research: Explore how students in your college and peer circles are using AI tools (including Filo and others) for homework, doubt-solving, and exam preparation.
- Student Needs Mapping: Understand real-life educational challenges faced by students and how they turn to AI for support—insights that can help improve product relevance and usability.
What We're Looking For:
- A curious mindset and strong research skills.
- A basic understanding of AI and LLMs (preferred but not mandatory).
- Enthusiastic learners who can think creatively and analytically.
What You’ll Gain:
- Hands-on experience in product research.
- Exposure to user behavior analysis and content strategy development.
- An opportunity to make a real impact on Filo’s growth trajectory.
Job Type: Internship
Contract length: 2 months
Pay: R1 900,00 per month
