An opportunity has become available for a Manager: Quality to join the Prestige Clothing Caledon team.
Responsibilities:
- To apply product technical knowledge and manufacturing experience in approving pre-production samples by identifying, recommending (internal) and resolving (external) quality risks, thereby ensuring customer satisfaction.
- Ensure accurate capturing of sample assessment outcomes
- To regularly analyse and report on Quality KPIs
- To process style quality queries to a satisfactory conclusion, in close communication with TFG Quality Audit Department as well as The Design Centre Brand teams.
- To monitor delivered quality standards via regular store visits.
- Ensure the desired level of quality is consistently aligned to the multiple TFG Brand strategies and communicated internally and externally, yet working within a Quick Response environment.
- To stay abreast of technical developments within the industry locally and internationally.
- Work closely with manufacturers driving corrective action plans and TQM projects.
Experience and Qualification
- Have a relevant technical qualification (Degree/ Diploma), ie Clothing Management or Fashion Design
- Extensive knowledge and experience in pattern making / alterations, pattern grading, fit and design balance.
- Have experience in apparel manufacturing, having worked as a product quality manager or quality technician.
- Have a keen interest in retail, apparel, quality assurance and quality control.
- Proficient in MS Office.
Skills
- Problem solving, judgement and self-management skills
- An eye for detail and exceptional organisational skills.
- Ability to work independently, as well as within a team;
- To confidently influence and persuade at all levels.
- Resilience and emotional maturity to work through in highly pressurised environment.
- To be self-motivated, and take responsibility for your own development.
Behaviours:
- Builds Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
- Communicates Effectively - conveys information and communicates ideas in a clear, concise, and impactful manner
- Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Ensures Accountability - takes accountability and ensures others are held to account on agreed-upon performance targets
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
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