Key Responsibilities
- Inbound quality control (Receiving)
- Packaging & Handling oversight
- Pre shipment QC & Dispatch readiness
- Team Management & Training
- Data Reporting & Continuous improvement
- Health & Safety Compliance
Experience and Qualifications:
- Diploma or degree in Quality Management, Logistics, Industrial Engineering or related field
- 5 + years of experience in a QC or QA role, with at least 2 years in a warehouse or distribution environment within the furniture, home goods or consumer products industry
- High attention to details with the ability to work efficiently in a fast-paced environment
- Familiar with damage control, returns analysis and packaging optimization
- Deep knowledge of furniture construction, upholstery, natural materials, and finishing techniques
- Experience with quality standards, inspection tools, and warehouse management systems (WMS or ERP)
- Strong communication, leadership, and problem-solving skills
Skills
- Visual inspection and attention to aesthetic detail
- Root cause analysis and issue resolution
- Hands on knowledge of furniture handling and assembly
- Collaboration with cross-functional teams
- Leadership and coaching of operational staff
- Quality data reporting and decision-making
- First-Pass Yield (FPY) improvement
- Reduction in rework, scrap, and customer complaints
- Timely implementation of corrective actions and preventative systems
- Increased QC team performance and training completion
- Audit readiness and overall quality performance metric
Preference will be given to employees from designated groups in line with the provisions of the Employment Equity Act, No 55 of 1998 and any amendments hereto.
#LI-MS1
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
