Deposita a leading cash & payment solutions company, has a vacancy for a Receptionist (Temp) based at our Head Office in Midrand, Gauteng reporting to the National Customer Support Manager.
The main purpose of a Receptionist is to provide a welcoming and professional first point of contact for visitors and callers. This includes greeting guests, answering and directing incoming calls, managing inquiries, and providing general administrative support. Additionally, receptionists may handle tasks such as scheduling appointments, maintaining office supplies, and ensuring the smooth operation of the front desk area. Overall, the role of a receptionist is crucial in creating a positive and efficient experience for both internal and external stakeholders.
We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.
Reception Management
- Handle incoming calls, inquiries, and appointments with grace and efficiency.
- Effective Time-keeping
- Take and deliver messages accurately.
- Keep the reception area neat and tidy.
- Welcome visitors and contractors in a friendly and professional manner, determine the nature of their visit, and assist them with finding their way around the office.
- Be a vital part of our dynamic team, contributing to a memorable client experience.
- Monitor and maintain visitor access and security awareness.
- Ability to adapt easily to the requirements and guidelines of the organisation
- Prepare and book meeting rooms for meetings and monitor their usage.
- Receive, sort and distribute mail and other deliveries.
- Arrange and manage courier services and keep a daily and weekly register of deliveries and collections.
- Develop and maintain good working relationships to provide a collaborative service.
- Keep an up-to-date list of emergency and important contact details.
- Log calls, redirect and escalate telephone and other related faults to appropriate departments.
- Assist with Operational vehicle infringements and reporting.
Health and Safety
- Participate in safety forums created by the company for example, safety meetings and safety talks
- Report all safety incidents to the relevant people
- Discuss all safety incidents on all levels
- Follow-up on any activities assigned through safety meeting/committee/representative/management
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at the workplace
- Distribute safety information as and when required
- Ensuring that all contractors working at the office complete the required Safety Regulations for Contractors document
- Assisting with updating the SOP on General Building Security
Qualification and Experience
- Grade 12 / Matric Equivalent
- Diploma in Office Management administration (Advantageous)
- Minimum 1 year experience in a related position
- Relevant experience in administration
Skills and Attributes
- Proficient Computer Literacy (Google Workspace / Microsoft Office)
- Acting professionally
- Communication (written and verbal)
- Delivering great customer service
