Our opportunity
The Risk Surveyor’s role is to provide risk assessment and risk improvement services for customers and business partners under limited supervision. Will involve significant travel to customer sites for risk assessments and surveying. The provision of comprehensive risk insight is often for multiple lines of business and/or generally for Specialised Property.
Key Tasks & Accountabilities
- Assess the quality of complex risks
- Assess loss potentials in accordance with agreed definitions
- Support external customers by identifying, assessing, and reducing the risks that they face individually and, on an account/portfolio basis
- Provide appropriate risk improvement advice and implement risk improvement programs
- Provide effective advice on risk management issues to external customers and internal business partners
- Observe basic loss investigations, which include both trend and root cause analysis
- Provide basic level training for customers
- Oversee portfolio analysis of allocated multiple-site customers
- Produce technical risk insights for customers
- Carry out tasks in accordance agreed service delivery standards (productivity targets)
- Produce work that complies with company standards, in terms of technical quality and the guiding principles, policies and procedures
- Positive feedback showing the representative anticipates, recognises and responds to needs of customers
- Positive feedback in developing and maintaining positive customer and business partner relationships
- Local quality reviews show consistent successful resolution of technical problems by referring to policies and procedures
- Documented evidence of providing alternatives for solving problems or improving procedures or products and provide recommendations
- Documented participation in short-term, defined scope projects
Stakeholder Management
- Customers
- Brokers
- Other insurers’ risk engineers
- External industry organisations, technical committees, etc.
Qualifications & Experience
- Relevant degree and/or related industry/insurance or technical certification in a specific field of expertise
- 5 years Relevant experience in the assessment of risk
- Strong negotiation, communications, and interpersonal skills
- Demonstrated ability to work in a team environment with strong management involvement
Knowledge
- Sound understanding and knowledge of the South African Insurance market
- Sound knowledge of statutory and legislative requirements
- Follow compliance, health & safety guidelines as outlined within Risk Engineering
- Maintain up to date knowledge of local markets and industry sectors
- Sound knowledge of Sapphire Risk Transfer, as well as the Bryte Group, and its business strategy and objectives
Capabilities
- Negotiating
- Problem Solving
- Customer Orientation
- Analytical skills
- Attention to detail
- Commitment to excellence
- Excellent verbal and written communication
- Planning and organising
- Teamwork
- Ability to work under pressure
- Positive attitude and strong work ethic
Closing date: 05 September 2025
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