· Minimum Requirements:
· Grade 12
· Intermediate Word, Excel, Outlook
· 2 - 3 years’ experience in a professional high-pressure environment
· Knowledge of medical aid and PMB rules will be beneficial.
· Knowledge of the POPI Act regulations for healthcare will be beneficial
· Own reliable transport, non-negotiable
Main Responsibilities:
· Acknowledge all patients with warmth and friendliness, showing empathy where needed
· Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
· Check medical aid benefits
· Do quotes for all exams and take co-payments/short payments by medical aids
· Ensure you understand and follow the protocol for emergency patients, ensure terms and conditions are signed.
· Book patients for CT & MRI scans and provide prep info for CT & MRI exams
· Obtain Authorization for all examinations.
· Process payments for all private patients, walk-in or in-hospital patients, allocate payments to correct invoices
· Obtain and scan in all relevant WCA documents for workplace injuries/diseases
· Scan and attach all relevant documents to the correct patient profile
· Resolving telephonic enquiries
· Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments
· Participate in monthly staff meetings /small group meetings and make suggestions for improvement
Hours of Work:
Mostly 08h00 – 17h00. When booked in advance to help at a specific branch, you will cover the 8-hour shift of the absent staff member.
Job Type: Permanent
Application Question(s):
- How many years experience in a high pressure environment?
- Do you have previous experience in the Medical industry? How many years?
Work Location: In person
Application Deadline: 2025/06/30
