Position Type: Full Time
Working Hours: US Hours
About Pavago:
Pavago is hiring a high-energy Sales Development Representative to drive event bookings and partnerships for our client, Aya House—a premier space for retreats, wellness events, and creative activations. In this role, you’ll focus on outbound outreach, relationship-building, and closing deals with professionals, organizations, and changemakers. Success means consistently converting leads into confirmed rentals and long-term partnerships. If you're a natural connector, strong closer, and passionate about purposeful spaces, we want to hear from you.
Responsibilities:
- Proactive Lead Outreach: Execute daily outbound campaigns—minimum 10 phone calls and 200 combined outreach touches (calls, emails, and texts)—to connect with prospects across wellness, creative, and corporate sectors in Michigan.
- Appointment Booking & Qualification: Set up qualified appointments and space tours using Perfect Venue and CRM systems. Identify and prioritize high-intent leads from cold outreach and inbound inquiries.
- Develop and Manage Partnerships: Build strong relationships with community leaders, organizations, and professionals to secure event bookings and long-term venue partnerships.
- Promote Venue Services: Present Aya House as a premium destination for retreats, wellness events, team offsites, brand activations, and creative pop-ups.
- Coordinate Client Engagement: Respond to rental inquiries, lead virtual or in-person tours, and provide expert consultation to guide clients through the booking process.
- Prepare Proposals and Close Deals: Create tailored rental proposals, quotes, and agreements that align with client needs and close bookings efficiently.
- Maximize Client Value: Upsell additional services and re-engage past clients to increase repeat bookings and deepen relationships.
- Maintain CRM and Reporting Accuracy: Track leads, communication, bookings, and commissions using provided tools to ensure data integrity and performance visibility.
- Ensure Exceptional Client Experience: Collaborate with internal teams to deliver seamless, high-quality service from initial inquiry through event execution.
- Client Follow-Up: Conduct timely follow-ups with clients through email, phone calls, and text messages to ensure continued engagement and move prospects through the booking process.
- Partnership-Driven Sales Expertise: Proven ability to generate and close venue sales through cold outreach, networking, and social media engagement across wellness, creative, and professional sectors.
- Consistent Booking Performance: Track record of converting leads into booked events or memberships, with a focus on hitting revenue goals and maintaining a strong deal flow.
- Client-Centered Communication: Excellent verbal and written skills with a service-first mindset, guiding clients through a smooth, high-touch rental experience from inquiry to event.
- Organized & Follow-Through Focused: Disciplined with follow-up, documentation, and CRM management to ensure no opportunity is lost and all activity is trackable and strategic.
- Digitally Fluent & Platform-Savvy: Comfortable using Google Workspace, Canva, Wix, Zoom, CRMs, and social platforms like LinkedIn, Instagram, and TikTok for outreach and engagement.
- Self-Motivated & Performance-Driven: Works independently with a high sense of ownership, consistently pushing for results while supporting the larger mission of connecting people to purpose.
- Sales Experience: Proven background in sales required; 3–5 years preferred. High performers with shorter experience may be considered.
- Excellent English & Communication: Top-tier verbal and written communication skills. Confident making calls and engaging prospects with clarity and charisma.
- Outgoing & Negotiation-Savvy: An extroverted personality, natural conversationalist, and strong negotiator who enjoys closing deals and building relationships.
- Client Service Excellence: Demonstrated ability to deliver 5-star customer experiences across interactions.
- Tech-Savvy & Adaptable: Comfortable learning and using digital tools, platforms, and systems independently.
- Highly Organized & Self-Motivated: Ability to manage multiple priorities, meet deadlines, and work autonomously.
- Proficiency in Google Workspace & Canva: Skilled in using Google Docs, Sheets, and Slides, with a working knowledge of Canva for basic design needs.
- CRM & Social Media Fluency: Experience with CRM platforms and confident use of LinkedIn, Instagram, TikTok, Facebook, and YouTube for outreach and engagement.
- Reliable Internet & Phone Access: Must have consistent access to high-speed internet and a dependable phone line for remote communication.
As a Senior Outbound Sales Representative, you’ll start your day by reviewing inbound inquiries and identifying high-potential leads across wellness, corporate, and creative sectors. You’ll spend most of your time on proactive outreach—through email, calls, and social media—with a clear focus: securing qualified bookings and building long-term venue partnerships. You'll lead virtual or in-person space tours, tailor proposals based on client needs, and follow up strategically to move opportunities from interest to action. Throughout the day, you’ll collaborate with the internal team to ensure smooth client handoffs and exceptional service delivery. All communication, activity, and revenue progress will be tracked in the CRM to support consistent performance and measurable results.
Interview Process:
- Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role.
- Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call.
- Final Interview: Have a comprehensive discussion with our client to ensure mutual alignment.
- Background Checks: Conduct swift verification of your references and past employment details.
If you're a natural connector with a passion for purposeful spaces and a drive to close deals, we want to hear from you. This is a flexible, commission-based role perfect for a self-starter who thrives on results and relationships. Apply now!
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