Job Description
Tekkie Town is offering a challenging opportunity for the position as a Sales Supervisor for our store, Windhoek The Gtove Mall whereby you will be leading a team of staff. This role will report directly to the Store Manager of Tekkie Town. Our ideal candidate should be based in Windhoek or surrounding areas.
If you are looking are looking for a Company that offers support, recognition, coupled with a fun working environment, then this is the Company you should join!
As a Sales Supervisor working for Tekkie Town you will be responsible for supervising the floor staff, motivating staff to ensure that their daily targets are met, customer service, and ensuring that the correct processes are followed and adhered to according to Tekkie Town requirements.
Key Responsibilities
- Maximise the profitability by assisting the Store Manager to achieve monthly budgets.
- Ensuring the Store’s Administration is in line with the Standard Operating Procedures.
- Ensuring that stock losses are under the bench mark.
- The ability to ensure that brand standards are implemented & maintained in line with customer expectations.
- Effectively implement Promotions, visual merchandising principles and maintain standards of the store.
- Keeping updated with the latest trends in terms of stock coming in (unpacking process).
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Supervise and motivate staff to ensure that daily targets are met.
- Coach and support new and existing Sales Associates.
- The ability to manage the store in the absence of the Store Manager.
- Ensure all employees adhere to company’s Standard Operating Procedures.
- Opening and Closing of the store.
Applicants will need to be prepared to undergo evaluations/ assessments and interviews if and as required.
If you have not heard from the company within 10 days of the closing date may consider your application as unsuccessful.
Applicants who submit their application, confirm that by applying for this position they consent and authorize Tekkie Town a division of Pepkor Speciality to utilize their personal information for purposes of their application and the storage of their personal information.
Please note: In terms of the Tekkie Town policy for appointments and promotions, preference will be given to internal applicants who meet the competencies and minimum requirements for the position. Preference will also be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.
Qualifications
- Grade 11
- Computer Literate, MS Office – proficient in Word Outlook, Excel, etc
Knowledge, Skills and Experience
- Minimum of 1 – 2 years’ experience as a Senior Sales Assistant in the retail sector.
- Fluent (written and verbal) in English and another official Namibian language relevant.
- Strong interpersonal and selling skills.
- A strong logical thinking and analytical ability.
- Has a high energy level and is performance-driven?
- Excellent planning, organizing and time management skills.
- Ability to work independently, as well as be a team player.
- Strong leadership and organisational abilities.
- Outstanding customer care skills, the ability to interact and communicate with customers.
