Job Description
Hello future Scrum Master!RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society
In this role you will deliver technology solutions for the division, which may entail the development or acquisition of software solutions, the implementation of those solutions as well as the ongoing maintenance of those solutions
Are you someone who can:
- Identify, control and escalate potential risks which may lead to increased costs
- Manage costs or expenses within approved budget to achieve cost efficiencies
- Deliver against operational and cost targets
- Prioritise resource allocation to minimise and reduce wastage
- Resolve customer dissatisfaction/complaints by taking ownership of the problem
- Analyse customer feedback to help improve customer service
- Ensure that delivery is accurate, timeous and of an acceptable standard
- Ensure that product or service knowledge and advice is technically accurate
- Know and understand customer needs to deliver a quality service
- Propose ideas to improve customer service
- Ensure the Product Owners know how to arrange the product backlog to maximise value
- Find techniques for effective product backlog management
- Support Product Owner, and coach business on agile practices
- Understand product planning in an empirical environment
- Ensure sufficient time is allocated to grooming and sprint planning
- Create an environment conducive to open communication
- Ensure business involvement at all stages of developments
- Identify training and development needs and pro-actively identify effective solutions to address own and employee development gaps
- Ensure that each employee prepares a personal development plan, review these plans and ensure implementation
- Create an environment conducive to cross-functional skills transfer
- Plan training interventions which support RMB and Group strategies
- Understand which competencies and skills are required to be mastered to ensure personal and employee development and performance
- Keep abreast of learning opportunities, changing products and trends
- Analyse the internal service delivery processes and comes up with innovative ideas and/or participate in working groups to improve and streamline processes, increase revenue, drive efficiencies and minimise redundancy and waste
- Monitor and control the quality of agile processes in terms of defined standards
- Assist development teams to create high-value products i.e. through visibility of sprint backlog or scrum board and an updated sprint burn down chart
- Facilitate scrum events as requested or needed
- Coach development teams in organisational environments in which scrum is not yet fully adopted and understood
- Recommend and implement improvements to the environment for Development Teams
- Facilitate Agile coaching sessions for business and IT
- Recognise areas for improvement and implementing improvements in collaboration with other Scrum Masters
- Provide updates to the business on the progression towards the desired maturity level
You will be an ideal candidate if you have:
- Completed a relevant degree
- A completed Scrum Master certification would be advantageous
- Have 4- 5 years experience
You will have access to:
- Opportunities to network and collaborate
- Challenging Working
- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
Are you interested to take the step? We look forward to engaging with you further. Apply now!
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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
17/06/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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