Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The SDWAN Engineer is an entry level subject matter expert, responsible for working under supervision and playing a vital role in supporting and maintaining company network infrastructure.
This role works closely with Senior Managed Services Engineers and cross-functional teams, assisting in designing, implementing, and troubleshooting network solutions to ensure efficient and reliable communication.Key responsibilities:
- The support of SDWAN solutions such as Fortinet
- The support of FORTI-SDWAN solutions on a central forti-manager
- The engineer will be responsible for making sure that alll client support cases are met, responded to and resolved in a timely manner withouth breaching SLA
- Customer focused - will be required to follow up with clients, have joint troubleshooting sessions with the client to help achieve speedy resolutions
- Must have knowledge of configuring all fortinet value added services ipsec tunnel, fsso, web, filter riles, forti-analyser reports.
- Should have basic knowledge of cisco networking technologies such as BGP, EIGRP, OSPF, HSRP etc
- Ability to communicate and work across different cultures and social groups
- Ability to plan activities and project well in advance, and takes into account possible changing circumstances
- An appropriate tertiary qualification in computer science or Information technology with a B.Sc.Eng/B.Sc/B.Comm
- Should have a valid CCNA and NSE4 and working towards NSE5
- Advantageous to have CCNA/CCNP SDWAN Enterprise
- Should have Firewall experince (Fortinet)
- At least 4 years experince in a networking environment
- A theoretical and practical understanding and knowledge of networking topologies and TCP/IP is required
- The candidate should have working knowledge ofl computer hardware, operating systems, computer network architechture, routing protocols specifically TCP/IP
- The candidate must be a self-starter who is prepared to work in a dynamic team environment where the latest techniogies are deployed
- Must be pro-active
- Accurate and diligent
- The candidate must be passionate about customer service and strive to deliver an exellent level of service
- Good communication and writing skills
- Work well within a team
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
