Primary Responsibilities Include:
- Assist with the hiring, training, scheduling, and supervising the team.
- Ensure the highest standards of service excellence and quality in the F&B department.
- Overseeing day-to-day operations of the Bar, including opening and closing procedures, managing seating arrangements, and coordinating timely food preparation with the kitchen staff.
- Assist in the managing of F&B departments as required.
- Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
What You Bring:
- Experience providing exceptional customer service, handling Food & Beverages and working in a fast-paced environment.
- Good Food & Beverage product knowledge.
- Friendly and attentive demeanour, ability to answer questions, provide recommendations, and ensure a positive dining experience for our guests.
- Strong communication skills to interact with the guest, as well as your fellow colleagues.
What We Offer:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs
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