Senior Manager - Property.Technology Information

Primary Job Purpose: 
•    Provide Strategic and Operational Leadership to all aspects of the site acquisition rollout of the MTN SA radio access network infrastructure.
•    Drive the acquisition of property for technical facilities necessary to ensure the steady rollout of BTS and transmission sites, as well as ensure the maintenance of current leases and permits.  
•    Drive site acquisition in strategic and ‘difficult’ areas
•    Train and Build regional teams to manage the acquisition rollout efficiently and effectively

Context: 
•    MTN Network Site acquisition from lease administration to applicable permit management of MTN SA Network group infrastructure.
•    Ability to create a technological strategy in line with the company’s business requirements
•    Willingness to keep track of global technology advancements and stay abreast of policy documents associated with permitting and lease management
•    Understanding regulatory environment, and understand trends in site acquisition and ensuring speed to market.
 
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
Key Tasks:
Strategic Input
Responsible to identify strategic site acquisition components and to implement into the applicable regions (i.e. workflows)
    Develop the strategic plan for property acquisition to meet BTS and transmission hub requirements for the next 3-5 years. Develop SLA (Service Level Agreement) criteria that can be used to negotiate between 3rd parties for reduced time frames for equipment installation on 3rd party structures.
    Responsibility for ensuring the property aspects of the NIMS3Workflow process are efficient and regularly refined and optimised. 
    Manage the property leasing budget
    Maintain the integrity of records and data necessary for reporting and proper management of our portfolio
    Manage income from 3rd Parties
    Drive the property departments to acquire sites within shorter time frames meeting  business requirements, including radio and transmission sites
    Facilitate tender procedures and negotiate contracts at a high level as may be required
    Create process for strategic/difficult sites (RED sites) and roll out approach to all regions.
    Provide input into the project management framework and ensure its application to all property related projects
    Lead the resources responsible for the site acquisition requirements for Network Group
    Drive the compliance with regulatory requirements along with relevant environmental and local government policies and procedures
Manage permit consultants by ensuring contracts are valid, prices negotiated are fair and reasonable and consultants adhere to the MTN Policies and procedures as may be amended from time to time.

Support Services 
•    Ensure BTS and transmission hub site space and associated mechanical and electrical services capacity is available to meet planned growth requirements (in conjunction with Core Implementation) 
•    Ensure appropriate resources are in place to oversee the planning, design, implementation, management, maintenance and support physical infrastructure at BTS and transmission hub sites, e.g. Air conditioning, power, generators, battery backup and civil and structural elements such as shelters, towers and roads
•    Approve systems to ensure the quality of all BTS and transmission site physical infrastructure meets agreed standards
•    Ensure maintenance and support of BTS and Transmission hubs 
•    Ensure safety of all towers and antenna structures by proper maintenance thereof to supplier’s specification and customer satisfaction     

Communication and co-ordination
•    Resolve roadblocks as necessary for effective and timely implementation of the access and self-build transmission network
•    Ensure alignment between BTS deployment and transmission network deployment
•    Ensure property acquisition, local authority consent and access implementation are sufficiently factored in to overall network strategy and plans
•    Maintain good relationships with the landlords and other applicable stakeholders in the acquisition environment
•    Interface with all relevant MTN’s regions to address BTS property issues, whenever necessary
•    Keep abreast with National regulations and influence new Provincial policies and procedures in the best interest of MTN
•    Ensure that targeted site acquisitions are met through daily communication with Regional Property Managers and Consultants (site acquisition)

Financial Management
•    Forecast, plan, develop and review  capital expenditure and operational expenditure budgets in line with MTN SA financial requirements (, leases and site acquisitions) 
•    Identify cost efficiencies and best practice related to site acquisition costs
•    Delegate the appropriate financial authority to ensure efficient financial management of site acquisition activities
•    Liaise with Finance to resolve delays in procurement approval and payment systems relating to site acquisition as well as rental payments or non-payments
•    Ensure integrity of record-keeping and lease data to facilitate accurate and timely billing and payments.

Project Management 
•    Develop and drive the execution of agreed projects 
•    Drive the implementation, tracking, monitoring and compliance of Projects
•    Contract management in line with Procurement Policies
•    Co-ordinate project reporting
•    Ensure effective implementation of the integrated project management model 
•    Risk management

Business Analysis
•    Perform Business Analysis in line with the methodology and guidelines
•    Identify ways to fine tune policies, processes and systems in line with changing work practices
•    Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems 
•    Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
•    Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance 
•    Ensure that benchmarking is conducted with other companies and organizations within and outside the industry. 
•    Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
•    Identify and implement innovative ways to use minimum resources to achieve maximum outputs

Supervisory / Leadership / Managerial Tasks:  
•    Set national targets site acquisition and manage National performance accordingly.
•    Set standards and specification and monitor compliance.
•    Defining and managing KPI’s for personnel on a regional basis and manages corrective actions.
•    The performance management of subordinates and actioning of annual performance meetings twice annually and IDP’s to be actioned timeously
•    Management of training and development for subordinates including their required course identification and recommendations
•    Manage all timing and attendance of subordinates
•    Manage team morale and attitude towards improved service delivery and focused actions
•    Manage and must have ER knowledge and implement where and when applicable within the respective area of management
•    Adhere to behave according to the Company values at all times

Role Dependencies:  
•    Material planning inputs and forecasting.
•    Good inter-personal skills with consultants; property owners as well as customers to build a good future working relationship and to assist the customer end to end
•    Changes in legislation and various municipal areas interpretations thereof. Performance of permitting authorities affects outcome of KPI.•    
Lateral Dimensions: These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.

Creativities (improvement/innovation inherent)  
•    Improve working methods when identifying problem areas.
•    Continuously look for money saving ideas while maintaining good quality standards
•    Analyses the requirement for new or adapted policies and processes

Vulnerabilities (control span) 
•    Dependency on third parties – Telkom, Eskom, Vodacom, Cell C, ATC.
•    Skill level of the team affects success criteria.
•    Dependency on external parties in approving BTS site acquisition (i.e Government departments; objections; activists; EMF)•    

Collaboration:  Refers to formal and informal relationships
Responsibility towards:  
•    direct reports, 
1 Property Manager,  6 Regional Property managers; 6 Project Co-ordinators, 1 administrator,. Total 14
•    matrix reports, 
38 property negotiators . Total 38
•    key customers, 
Network planning and optimisation, Transmission; Vodacom; Cell C; Telkom Mobile; Telkom;  legal and regulatory; Provincial and Municipal Authorities 
•    key suppliers, 
Environmental and Local Authority consultants; Specialists in acquisition relations, etc.
Maintain good working relationship with Vodacom, Cell C and Telkom Mobile; ATC; Eaton, Telkom SA Limited. Key stakeholders for site acquisition like property developers; SAPOA; Property Owners Interface strategically with MTN Regional Network Managers. 
Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgement.

Independent thought and Judgement:
•    Perform your own time management.
•    Use own discretion where procedures do not apply.
•    Own and ensure that national procedures and specifications are in place for the department.
•    Make judgment calls that save time and money.
•    Be accountable for all technical evaluations/decisions in the department.
•    Equipment selection within the boundaries of the Procurement policy.
•    Evaluate risk in releasing projects for build and release if risk is acceptable.

Authorities:  
•    Manage all staff nationally to ensure that sites are accepted according to MTN’s acceptance procedures with respect to –
    Technical Acceptance.
    Commercial Acceptance.
    Financial Acceptance.
•    Set up annual budget as per requirements.
•    Sign up to delegated authority on Capex and Opex expenditure.
•    Staff selection – Determine job profiles for all property staff
•    Staff management (performance focused) - Set national targets and manage national performance.
•    Lease BTS sites for period of up to 9 years and 11 months with a further lease option period of 9 years and 11 months.
•    The approval for payment of invoices submitted by the contractors and consultants.

Minimum Requirements  
Education: Global Education Standards (5)
•    Minimum of 4 year tertiary qualification / Masters advantageous (i.e. Town Planning; Property Management; telecommunication property management; Project Management; Legal 
•    Fluent in English

Experience: Global Experience Standards (5)
•    Manager track record of 5 years or more; with at least 3 years in the telecommunication industry. (Site acquisition and rollout environment)
•    5 years’ experience in project management.
•    3 years Management experience. (Budget control and staff/ resource management)
•    Worked across diverse cultures and geographies advantageous

Training:
•    Finance for non-financial management – for budget management
•    Leadership courses
•    General technological principles

Competencies
Head - Big Picture Focus (20)
•    Strategy Implementers  - Ensures execution of strategies through creating and implementing tactical plans for others to follow
•    Decisive Problem Solver -  Has the mental agility to identify business challenges and explore effective solutions through effective influencing
•    Best Practice Value Creator - Encourages commercial innovation and continuous improvement for systems, processes,  products and service offerings

Heart – Emotionally Intelligent (30)
•    Culture and Change Champion -  Role models ethical practices by living the MTN values and vital behaviours for others to follow
•    Guiding People Manager -  Is self-aware and guides team capability development through opportunity creation for realising potential
•    Relationship Builder  -  Builds relationships across the business in order to influence decision-makers and build team credibility

Hands – Results Focused (40)
•    Results Achiever -  Produces sustainable divisional results through ethical practices
•    Operationally Astute - Sets priorities, plans, organizes and co-ordinates the work of others  

Skills / physical competencies:
    Motivated and innovative self starter.
    Good communication skills.
    Handles working under stress and meeting deadlines.
    Liaison and negotiation skills.
    Cost management.
    Computer literate.
Behavioural qualities:
    Self disciplined with an exemplary work ethos.
    Sound interpersonal relationships.
    Capability to co-ordinate and control.
    Attention to detail.
    Capability to interact with both internal and external parties.

General working conditions/ Inherent requirements/ Tools of trade (e.g. shift work, drivers license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental requirements, etc.)
    Code 8 Driver’s Licence.
    Frequent Travel
    Prepared to work long hours.
 
KPA Quality Standards/ Measures (KPI’S for job)
    Successful delivery of site acquisition on time and to budget
    Successful permitting within Premium and High quality clusters as identified from time to time, increasing network quality and service for MTN SATimely availability of property leases and local authority consents
    Effective and efficient utilisation of resources in access implementation
    Tracking and visibility of access implementation progress
    Availability of all access site mechanical and engineering services
    Safety of all BTS and hub sites, towers and antenna structures (according to NOSA) 
    Access implementation Capex and Opex 
    Cost efficiency of access implementation
    Consistent and complete implementation and site documentation and update of thereof 
    Employee satisfaction
    Stakeholder satisfaction
 

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