Senior Project Manager (Bellville)

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance. www.metropolitan.co.za

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Manage the overall delivery of programmes from initiation to close-out, to meet business objectives in compliance with all relevant governance, risk and audit requirements.

• Relevant B-degree


• Relevant M-degree (Desirable)


• 5+ years experience in a dedicated project management position


• Experience with managing large-scale programmes from conceptualisation to close-out (essential)


• 3 - 5 years in a senior management position (desirable)


• Insurance or financial industry experience (desirable)

Knowledge

• Knowledge of relevant Project Management software and tools


• Knowledge of the Project Management lifecycle, from conception to close-out


• Knowledge of agile methodology


• Knowledge of the software development life cycle (SDLC)


• Knowledge of stage gate and waterfall programme-level planning

• Investigate the feasibility of programmes that support the achievement of business objectives.


• Contribute to the development of relevant programme business cases for approval in line with business requirements.


• Facilitate the definition of programme scope, produce and manage programme schedules, including identifying and managing cross-project dependencies in scope, schedule, capacity, budget and risks.


• Contribute to associated project scope in collaboration with project manager, PMO, team and stakeholders, to ensure project deliverables and expectations are clearly articulated and aligned to business objectives.


• Contribute to associated project objectives and measures of success which will be used to evaluate project effectiveness.


• Collaborate with line managers to ensure the team is properly staffed with the right capacity and competencies to deliver the programme.


• Act as first point of escalation from projects to facilitate risk and issue resolution.


• Develop project management best practices and collaborate with project managers and business stakeholders.


• Responsible for the daily management through the life cycle of the programme.


• Define the programme controls, processes, procedures, reporting, etc., to manage the programme from conceptualisation to close-out.


• Plan the overall programme and monitor progress ensuring that milestones are being met across the various projects and programmes.


• Manage the programme budget and identify opportunities to enhance cost effectiveness.


• Manage the risks and issues that arise over the course of the programme life cycle, taking measures to correct them when they occur.


• Manage communication and decision making with the programme steering committee.


• Analyse programme-related data (issue logs, risk logs, action logs) to enable informed decision-making and data utilisation.

CLIENT

• Provide authoritative, expertise and advice to clients and stakeholders.


• Build and maintain relationships with clients and internal and external stakeholders.


• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.


• Make recommendations to improve client service and fair treatment of clients within area of responsibility.


• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.


• Positively influence and participate in change initiatives.


• Continuously develop own expertise in terms of professional, industry and legislation knowledge.


• Contribute to continuous innovation through the development, sharing and implementation of new ideas.


• Take ownership for driving career development.

FINANCE

• Contribute to the financial planning process within area / project.


• Identify opportunities to enhance cost effectiveness and increase operational efficiency.


• Manage financial and other company resources under your control with due respect.


• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.