Senior Scrum Master

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.

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The Scrum Master plays a pivotal leadership role in guiding Agile teams toward high performance. This role supports multiple fast-paced IT development teams with diverse technical expertise and team cultures, to ensure consistent delivery of business value. Through clear direction, proactive facilitation, and a commitment to continuous improvement, the Scrum Master will lead the teams using Agile and Agile project management principles, focusing on iterative delivery.

• Formal Agile certification (CSM, PSM I/II, TKP, PMI-ACP, ICP) Agile Certified Practitioner or equivalent, with 5+ years' experience in an Agile delivery role.


• Demonstrated experience managing Agile projects and leading cross-functional teams in high-pressure environments.


• Understanding of software development, Agile principles and project management, particularly for data application development.


• Computer literate, including competency with Jira, Office365, MS Teams, SharePoint, Excel, and MS PowerPoint.


• Experienced working with different frameworks within Agile, particularly SAFe, Scrum and Kanban.


• Exhibit Lean-Agile leadership, with a solid understanding of Lean and Lean principles and the ability to propagate this into the teams and the organization.

• Apply Agile principles to deliver business value through iterative, incremental releases that are small, usable, and aligned with user needs


• Championing a customer-focused approach by ensuring that work is prioritized that will deliver business value and have real user impact


• Facilitate adaptive planning, balancing short-term sprint goals with longer-term product and business objectives


• Proactively identify and manage delivery risks, cross-team dependencies, ensuring alignment with PI objectives and stakeholder expectations in a dynamic, fast-paced environment


• Facilitate communication between agile teams and product owners of internal and external business units to develop solutions that support business needs


• Understand project goals to maintain alignment and encourage open communication within the team and with external stakeholders


• Support the line manager with time management activities, including coordinating timesheet submissions and ensuring accurate tracking of team availability and capacity


• Support the Application Manager in compiling and presenting monthly reports on team performance, delivery metrics, and overall team health

Team Leadership & Agile Facilitation

• Guide the teams in applying Agile practices to build trust, transparency, and accountability


• Facilitate Agile events (i.e., Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) with a focus on purpose, engagement, and outcomes


• Foster self-organizing teams, empowering them to make delivery decisions and improve their way of working


• Teach problem-solving techniques and help the team become better problem-solvers for themselves


• Promote a sustainable pace of work by helping teams balance delivery pressure while maintaining team health


• Support the team in removing impediments quickly and effectively to maintain flow


• Collaborate with Product Owners, Business Analysts, and development teams to support the elicitation, refinement, and documentation of software requirements, ensuring alignment with agile delivery goals and customer value


• Help the team coordinate the delivery of business objectives by aligning team efforts and goals within the context of Program Increment (PI) Objective to ensure timely execution within delivery timelines

Continuous Improvement & Agile Culture

• Establish feedback loops using retrospectives, metrics, and direct engagement to drive a culture of inspect-and-adapt


• Encourage technical excellence, collaboration, and peer learning to help foster a culture of discipline and craftsmanship that is the hallmark of effective Agile teams


• Use Agile metrics (e.g., velocity, cycle time, throughput) to promote visibility and enable data-informed decisions


• Build a high-performing team – focus on ever-improving team dynamics and performance


• Cultivate psychological safety and emotional resilience in the face of delivery and team challenges

Team and Stakeholder Engagement & Visibility

• Ensure consistent communication with business stakeholders regarding team progress, delivery timelines, and blockers


• Facilitate coordination and communication between teams especially in the Scaled agile environment


• Ensure the visibility of team output, linking delivery back to measurable business value


• Facilitate inclusive and informed decision-making through structured workshops, alignment sessions, or PI planning (where applicable)

Operational Support & Delivery Stability

• Monitor and maintain awareness of operational support and BAU demands where it may impact sprint commitments


• Proactively help balance unplanned work, support incidents, and project deliverables without derailing team momentum


• Collaborate with technical leads, analysts, and external teams to manage production risks and improve team responsiveness

• Excellent people, management and leadership skills.


• Well versed in conflict management, addressing issues before they impact productivity.


• Highly self-motivated and resourceful, with critical thinking skills to proactive approach problem-solving.


• A strong ability to work independently while driving team success.


• Excellent communication skills, both written and verbal.


• Remote facilitation skills to effectively manage hybrid meetings and events.?


• Establish and maintain excellent working relationships with all team members and business partners.


• Able to thrive in a fast-paced, dynamic environment.


• Able to manage multiple responsibilities effectively, adapt to shifting priorities, and remain focused under pressure in demanding environments.


• Understanding software engineering best practices and basic architecture concepts like service orientated architecture and object-orientated analysis and design will be an advantage.


• Experience in data environment, investment and financial industry will be an advantage.