In support of the iMas Finance transformation strategy, preference will be given to candidates from the designated groups.
Why Join Us?
At iMas Insurance Brokers, you’ll be part of a dynamic and growing team where your experience will directly contribute to our success and make a significant impact in our Short-Term Insurance division.
Job Purpose
To provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's profile and by providing accurate advice regarding risk and cover.
Job Outputs:
Policy administration
Upselling on existing business
Claims support and administration
Retention of policies and customers
Qualifications and Experience
Grade 12
FAIS credits on NQF level 4, as per FSCA legislative requirements
RE5 (Representative)
2 years proven Short term Insurance Underwriting experience
Knowledge and Skills
Computer literate (MS Office)
Attention to detail
Customer Service skills
Excellent communication skills
Interpersonal skills
Negotiation skills
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