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Social Worker

Western Cape Department of Health
R 325 200 - R 382 374 a year
Cape Town, Wes-Kaap
2 days ago
Closing Date
2025/09/29

Reference Number
WCG250813-8

Tracking Number
DSD 71/2025

Job Title
Social Worker: Services to Families, Ref No. DSD 71/2025

Department
Social Development

Salary level
OSD

Enquiries
Ms J Payne at (021) 483 5798

Job Type
Permanent

Location - Country
South Africa

Location - Province
Western Cape

Location - Town / City
Cape Town

Job Purpose
The Department of Social Development, Western Cape Government has opportuniies for a suitably qualified and competent Social Worker to provide social work services within the Service Delivery Areas through the promotion of social change, problem solving in human relationships and the empowerment and liberation of people to enhance social well-being.


Minimum Requirements
A relevant tertiary qualification in Social Work (Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions as Social Worker; Registration with the South African Council for Social Service Professions as a Social Worker; Grade 1: No experience; Grade 2: A minimum of 10 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 3: A minimum of 20 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions; Grade 4: A minimum of 30 years appropriate experience in Social Work after registration as a Social Worker with the South African Council for Social Service Professions.


Recommendation
None


Key Performance Areas
Render a social work service with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes (Case work, group work and Community work). Attend to any other matters that could result in, or stem from, social instability in any form; Supervise and Support Social Auxiliary Workers; Continuous Professional Development. Keep up to date with new developments in the social work and social welfare fields; Perform all the administrative functions required of the job; Ensure NPOs comply with registration requirements and relevant regulatory frameworks; Monitor and review services delivered by NPOs to ensure alignment with Provincial and National legislative and policy frameworks; Administer Non-Financial Data (NFD) and performance information processes; Monitor the implementation of Service Delivery Improvement Plans; Respond promptly to complaints, enquiries, or concerns raised regarding NPOs or programme activities; Ensure NPOs comply with registration requirements and relevant regulatory frameworks; Monitor and review services delivered by NPOs to ensure alignment with Provincial and National legislative and policy frameworks; Administer Non-Financial Data (NFD) and performance information processes; Monitor the implementation of Service Delivery Improvement Plans; Respond promptly to complaints, enquiries, or concerns raised regarding NPOs or programme activities.


Competencies
Knowledge of the following: Supervision Framework for Social Workers; Human behavior and social systems and skills to intervene at the points where people interact with their environments in order to promote social well-being; Social work theory and interventions; Information and Knowledge Management; Protocol and professional ethics; Relevant legislations, policies and prescripts (norms and standards); Social dynamics, work values and principles; Developing and empowering others; It will be advantageous to have a valid Code B (or higher) driving licence; Regulatory and Policy Knowledge:Understanding of NPO registration requirements and regulatory frameworks; Provincial and National legislative and policy frameworks related to social services; Regulatory and Policy Knowledge.


Skills in the following:
Challenge structural sources of poverty, inequality, oppression, discrimination and exclusion; Written and verbal communication; Report-writing; Self-management; Motivation; Good planning and organizing; Problem solving and analytical; Computer literacy; Presentation and facilitation; Client orientation and customer focus; Ability and competence to assist, develop, advocate for, and empower individuals, families, groups, organisations and communities to enhance their social functioning and their problem-solving capabilities; Ability to promote, restore, maintain, advocate for and enhance the functioning of individuals, families, groups and communities by enabling them to accomplish tasks, prevent and alleviate distress and use resources effectively; Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves; Ability to mentor and coach Social Workers Grade 1; Monitoring and Evaluation Skills: Ability to track and assess NPO performance against targets and service standards; Competence in analysing Non-Financial Data (NFD) and performance information; Ability to monitor implementation of Service Delivery Improvement Plans; Problem-Solving and Decision-Making:Capacity to identify service gaps or non-compliance and propose corrective actions; Ability to respond rapidly and appropriately to complaints or concerns; Communication and Interpersonal Skills:Effective written and verbal communication for reporting, advising, and liaising with NPOs; Ability to build constructive relationships with NPO staff, communities, and colleagues; Ethics and Professionalism: Uphold integrity, accountability, and ethical standards in all interactions; Maintain confidentiality and transparency in reporting and decision-making; Organisational and Administrative Skills: Efficient management of data, reports, and documentation; Ability to plan, prioritize, and coordinate monitoring visits or follow-up activities; Monitoring and Evaluation Skills; Problem-Solving and Decision-Making; Interpersonal Skills; Ethics and Professionalism; Organisational and Administrative.



Remuneration
Grade 1: R 325 200 – R 382 374 per annum, Grade 2: R 397 119 – R 459 996 per annum, Grade 3: R 477 564 – R561 378 per annum, Grade 4: R 585 441 – R 725 754 per annum (OSD as prescribed).


Note on remuneration: Cost-to-employer (CTE) remuneration packages for certain occupation-specific dispensations (OSD) are inclusive of all costs related to service benefits or obligations including basic salary, 13th cheque, medical assistance, housing assistance, pension-fund contributions, etc. Where remuneration is not indicated as CTE, employees' service benefits or obligations are funded or co-funded in terms of the applicable prescripts or collective agreements.



Notes
Shortlisted candidates will be required to submit documentation for verification purposes and criminal record vetting. These candidates will be required to complete a practical assessement and attend interviews on a date and time determined by the department and may also be required to undergo competency assessments/proficiency tests. The selection process will be guided by the EE targets of the employing department.


By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.


Should you experience difficulties with your online application, technical support is available from Monday to Friday from 08:00 to 16.00. Contact the helpline at 0861 370 214. For all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

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