Underwriting Remediation Specialist

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

RESPONSIBILITIES

Underwriting Automation | UNDERWRITING | UNDERWRITING

Carry out allocated research and analysis to support the development, testing, and improvement of underwriting processes and tools; recommend new functionalities and/or improvements that reduce cost and/or enhance underwriting effectiveness.

Organizational Risk Management | FINANCE AND ACCOUNTING | RISK MANAGEMENT

Ensure the organization is not exposed to undue risks by using risk management systems to achieve specific goals within a designated area of the business.

Regulatory and Compliance Management | CORPORATE AFFAIRS | REGULATORY AND REGISTRATION

Investigate all kinds of incidents and reports and provide expert advice to more senior colleagues. Minimize risk exposures and ensure adherence with regulatory standards by working with all internal functions to make sure compliance programs are properly implemented.

Data Collection and Analysis | ANALYTICS AND DATA SCIENCE | DATA SCIENCE

Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.

Data Exploration | ANALYTICS AND DATA SCIENCE | DATA SCIENCE

Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and tools. Analyze findings to identify patterns or areas where partners are deviating from guidelines, risk acceptance matrices or rating structures. Provide feedback to the distribution team highlighting areas for improvement and potential risks.

Data-Driven Decision Support | ANALYTICS AND DATA SCIENCE | DATA SCIENCE

Manage complex data analysis processes within the broader business context, identifying opportunities for data driven improvements. Plays a leading role on bringing Outsourced business up to date in line with management expectations, whilst removing blockages and hurdles and improving efficiencies. Engage with various stakeholders in the value chain, holding them to account on outputs and commitments to improve data quality. Liaise with internal staff responsible for integration and 3rd party system development for outsourced business to drive accuracy and usability of outsourced business data.

Manage Portfolio Profitability and Underwriting | CUSTOM

Extract exception report to identify policies in the outsourced portfolio requiring remediation, deciding on suitable action and implementing action with business partners. Collaborate with business partners to maintain profitability and follow through on identified actions, including reporting of them. Provide input into the development and maintenance of a robust reporting function where relevant and meaningful information is used to assist in identifying key underwriting indicators, breaches, and problematic areas in the underwriting function.

Organizational Capability Building | GENERAL | LEADERSHIP AND SUPERVISION

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

BEHAVIORAL COMPETENCIES

CAPABILITY

Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

Instills Trust Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner. Maintains high ethical standards and professional codes of conduct.

Action Oriented Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities.

Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.

Business Insight Applies knowledge of business and the marketplace to advance the organization's goals. For example, has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives.

Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Financial Acumen Interprets and applies key financial indicators to make better business decisions. For example, determines and estimates the main direct and indirect costs; makes generally appropriate decisions regarding expenditures. Studies financial and quantitative information; uses data to improve performance.

Decision Quality Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.

Persuades Uses compelling arguments to gain the support and commitment of others. For example, convinces others through a variety of means and methods of persuasion, including well-reasoned rationale. Recognizes when compromise is necessary and shifts approach to accommodate others.

Courage Steps up to address difficult issues, saying what needs to be said. For example, readily shares own ideas and opinions on controversial topics; is comfortable with open debate and constructive criticism. Demonstrates clear conviction in adversity; persists courageously in difficult circumstances.

Develops Talent Develops people to meet both their career goals and the organization's goals. For example, consistently shares ideas, insight, and best practices to help people reach their development goals and achieve optimal results. Shares targeted feedback in a prompt, constructive, and encouraging manner.

Values Differences Recognizes the value that different perspectives and cultures bring to an organization. For example, confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.

Tech Savvy Anticipates and adopts innovations in business-building digital and technology applications. For example, makes effective use of the latest technologies required for success in the role; grasps the main terminology. Learns and adopts new technologies, although may require some time to master the changes.

EDUCATION EXPERIENCE

General Education Bachelor's Degree or Equivalent Level

General Experience Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)

Managerial Experience Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years

Skills

Competencies

Education

Closing Date

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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