Job Duck is hiring a virtual
V104 - Legal Intake SpecialistJob Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.
Job Description:
SummaryWe are seeking a meticulous and personable Intake Specialist with a background in law to join our team. In this role, you will handle calls, gather sensitive client information, draft legal documents, and provide exceptional customer service to high-end clients. If you're trustworthy, organized, tech-savvy, and have a sophisticated demeanor, we want to hear from you! Join us and be an integral part of our legal support team, helping to maintain outstanding relationships and ensure smooth operations.
• Monthly Compensation: $ 680 – $ 800 USD
Responsibilities include, but are not limited to:
• Managing inbound client calls with professionalism and tact
• Requesting and collecting sensitive and confidential information securely
• Drafting legal documents, invoices, and statements accurately
• Conducting research on legal statutes, opinions, and related legal information
• Providing excellent customer service and maintaining strong client relationships through regular feedback and queries resolution
• Attending to file administration, document management, and general office duties
• Supporting team with administrative and clerical tasks as required
Key Skills
• Outstanding English skills (both written and spoken) – VERY IMPORTANT
• Sophistication and professionalism in dealing with high-end clients
• Trustworthy, discreet, and reliable with client information and assets
• Excellent customer service and some sales skills
• Well-organized, detail-oriented, and tech-savvy
• Quick learner with a positive attitude and team-oriented mindset
• Detailed Oriented
• Proactive
• Great Organizational Skills
Requirements
• At least 1 year of experience as an Intake Specialist or Receptionist Assistant
• Proficiency with calendar management tools
• Experience drafting legal documents and handling legal inquiries
• Own PC or laptop, a headset, and a reliable high-speed internet connection (minimum 10 Mbps download / 5 Mbps upload)
• Quiet, private workspace suitable for remote work
Software
• CRM: Infusionsoft/Keap
• VOIP: Zoom
• Internal communications and collaboration: Zoom, Slack
• Email and calendar management: Gmail, G Suite
• Additional tools: Office Suite, Adobe, G Suite
Working Schedule: Mon – Fri 8:00 AM to 5:00 PM
Timezone: MST (US)
Languages:
EnglishWe believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!
Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team.
Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.
Report job
