Description
Razor Labs is seeking a strategic and impact-driven leader to serve as Vice President of Strategic Accounts, overseeing the commercial and delivery success of our largest mining clients across Africa. This role blends strategic account ownership, sales leadership, and operational oversight, ensuring long-term partnerships, scalable deployments, and sustained revenue growth through cutting-edge AI and mining technology solutions.
As a senior leader based in Johannesburg, you will manage end-to-end client engagement—from initial outreach to project delivery—while leading account growth initiatives and driving on-the-ground execution.
Key Responsibilities:
Strategic Account Management
- Serve as the executive sponsor for Razor Labs' largest African mining accounts.
- Own the full account lifecycle: from initial engagement and solution scoping to implementation and post-delivery relationship management.
- Act as the primary escalation point and trusted advisor for key stakeholders within strategic accounts.
- Continuously identify opportunities to expand account value through upsell, cross-sell, and innovation alignment.
Sales Leadership & Business Development
- Lead growth initiatives across Africa’s mining landscape, with a strong focus on enterprise-level engagements.
- Drive end-to-end deal cycles, from pipeline generation to contract negotiation and close.
- Develop and execute regional go-to-market plans tailored to Africa’s mining needs, including ESG reporting, mobile equipment health, and dragline analytics.
- Establish strategic partnerships and alliances to accelerate market penetration.
Operational Oversight & Delivery
- Oversee large-scale technology deployments (AI, sensors, IoT) at mining sites across Africa.
- Coordinate cross-functional delivery teams, ensuring projects are delivered on time, within budget, and aligned with WHS and African safety standards.
- Manage remote-site logistics and integration of hardware and software systems within client operations.
- Track project financials and continuously optimize for cost and delivery efficiency.
Team Leadership & Collaboration
- Build, lead, and mentor a high-performing regional team across account management, technical delivery, and pre-sales.
- Align closely with product, engineering, and executive teams to ensure client feedback drives roadmap and innovation.
- Facilitate collaboration between global and local resources to ensure consistent delivery standards and shared best practices.
Requirements
- At least 15 years of experience in the mining industry, with At least 10 years in enterprise sales, strategic account management, or project delivery.
- Strong background in mining technology, with hands-on experience deploying AI, sensors, IoT, or reliability software.
- Proven ability to manage and grow complex accounts with long sales cycles and large-scale implementations.
- Deep understanding of the African mining landscape—including operational realities, regulatory considerations, and regional challenges.
- Demonstrated leadership in managing multi-disciplinary teams across remote geographies.
- Excellent financial acumen, negotiation skills, and executive communication.
