Company Description
Youi is a company within the OUTsurance Holdings Group.
Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.
Job Description
What will you do?
We understand that work, life balance is of utmost importance hence at YOUI CSD our shift is only 5.5 hours long, leaving you with much needed time for family and life in general.
Client Service and Retention is where the action is! You will…
- Listen to customer needs and identify opportunities
- Deliver awesome service
- Sell the benefits of our products – no cold calling!
- Update client details
- Assist with questions and processes
- Retain the client within the business.
What will you get in return?
- Basic Salary + incentives!
- One month induction training + ongoing training opportunities
- Casual dress work environment
At YOUI our Call centre operates between the hours of 06h00 - 15h00 and you will be required to work every 3rd Saturday morning (07h00 – 12h30). If you feel you are suited for this position and willing to work these hours - then click apply now!
Qualifications
- Minimum Matric Certificate or verified equivalent
Additional Information
At YOUI our shifts rotate between the hours of 06:00 - 15:00 and we need your excellence to make YOUI even better to work for!
What do you need apply?
- A passion for providing an exceptional customer experience
- Excellent command of the English language
- The drive to excel
- Adaptability
- Willingness to learn
- Resilience
- Confidence and a positive attitude
