Delivery Manager

Nedbank
R 303 607 - R 384 435 a year
Johannesburg, Gauteng
1 day ago
Requisition Details & Talent Acquisition Specialist
REQ 141646 - Keabetswe Modise
Closing Date: 05 September 2025
Job Family
Information Technology
Career Stream
IT Application Development
Leadership Pipeline
Manage Managers
Job Purpose
To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.
Job Responsibilities
  • Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
  • Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
  • Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur.
  • Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
  • Define and agree service level of operational and call centre support - including support and maintenance, application health and stability
  • Escalate project performance to relevant board by clearly showing business objectives according to business cases
  • Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
  • Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives
  • Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy
  • Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created
  • Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
  • Manage branch budget (recoveries of staff incl) through responsible budget planning and management and by driving efficiencies
  • Ensure project execution of the end to end life cycle of all portfolio programmes and projects relating to the implementation of IT projects according to the project methodology and strategy.Ensure successful project delivery by dealing with escalated project issues, non delivery conflicts and integration
  • Successful execution of Innovation and Technical projects through the Project Management Office
  • Lead the full lifecycle of projects from initiation through planning, execution, monitoring, and closure.
  • Develop and maintain detailed project plans, timelines, and resource allocations to ensure successful delivery.
  • Define project scope, goals, and deliverables in collaboration with stakeholders and sponsors.
  • Manage project budgets, ensuring cost control and financial accountability.
  • Identify, assess, and mitigate project risks and issues proactively.
  • Monitor project progress and performance using appropriate tools and techniques.
  • Prepare and present regular project status reports to stakeholders and leadership.
  • Facilitate effective communication across project teams, ensuring alignment and transparency.
  • Coordinate internal resources and third-party vendors for flawless execution of projects.
Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
Preferred Qualification
  • Matric and relevant tertiary qualification
  • MMP or equivalent
Essential Certifications
  • Formal accreditation in professional field where applicable
Minimum Experience Level
  • Minimum 5 Years of Relevant Experience
  • Formal Project Management Experience
  • Strong Stakeholder Engagement and Communication Skills.
  • Proficiency in Project and Delivery Tools (Microsoft Project, JIRA, Confluence, tracking, and reporting).
  • Financial and Risk Management Competence
  • Knowledge of risk management, change control, and quality assurance processes.
  • Strong understanding of project management methodologies (e.g., Waterfall, Agile, Scrum, Kanban) and delivery frameworks.
Technical / Professional Knowledge
  • Budgeting
  • Business administration and management
  • Business principles
  • Business terms and definitions
  • Capacity planning
  • Change management
  • Client service management
  • Communication Strategies
  • Diversity management
  • Employee training/development
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Organisational behaviour theory
  • Principles of project management
  • Relevant regulatory knowledge
  • Stakeholder management
  • Strategic planning
  • Talent management
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • System Development Life cycle(SDLC)
  • Role relevant related technologies
  • ITIL
  • IT Concepts
  • Business Process
  • Products and Services
Behavioural Competencies
  • Building Partnerships
  • Facilitating Change
  • Inspiring others
  • Business Acumen
  • Driving for Results
  • Selecting Talent
  • Delegation and Empowerment
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Please contact the Nedbank Recruiting Team at +27 860 555 566
Apply
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