Key Responsibilities:
Vendor Management:
- Manage service level agreements, by conducting weekly & monthly site inspections
- Track vendor performance by using scorecards
- Investigate, plan, and implement new initiatives to improve service expectations
- Schedule quarterly planning sessions with respective vendors to discuss ways to improve
- efficiencies and to provide and enhanced service offering
- Coordinate weekly/monthly meetings with service providers
- Ensure vendors comply with all standard regulations (OHS, environmental, legislative,
- public liability)
- Schedule monthly meetings with internal clients (Factories & DC’s)
- Maintain effective communication with suppliers
- Assists team with collation off information for RFP’s, RFQ’s etc
Operational focus:
- Administrative (data capturing, cost comparisons for soft services contracts for new sites
- or adhoc requests, record keeping)
- Compiling portfolio performance reports for line manager
- Budget management (Opex & Capex) and cost containment initiatives
- Assessment and sign off equipment installation within various buildings
- Hygiene compliance management and stock ordering
- Monthly stock counts (consumables) Resolution of issues raised via
- Archibus Asset management of all TFG owned soft services assets
Procurement:
- Sourcing of quotes from various suppliers ensuring quality and costs are maintained
- Negotiation of costs across soft services portfolio
Administrative:
- Understanding of the TFG Finance system – Coupa
- Service Delivery Customer Experience Vendor management
- Finance & Reporting
Qualifications and Experience:
- Minimum of matric/Grade 12
- Minimum of 3 – 5 years relevant soft services experience in a Facilities Management
- environment
- Financial background
- Code 08 Drivers license
- Proficient in computer skills (MS word, Outlook & Excel)
Skills:
- Proficient in computer skills (MS word, Outlook & Excel)
- Excellent communication skills (both verbal and written and presentation).
- Excellent problem-solving skills and the ability to handle emergencies effectively.
- High energy levels, fast paced, works well under pressure.
- Good time management, monitoring and planning skills
Behaviours:
- Demonstrated knowledge of
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Collaborates - effectively works with others to achieve shared goals
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?