Overview
As an Office Manager at 99c, you will lead the strategic and operational management of office services, ensuring a productive, safe, and inspiring work environment for our Cape Town team. This senior role combines executive support, team leadership, facilities management, and strategic planning to optimize workplace operations and enhance employee experience. You will report directly to the Chief Executive Officer and play a crucial role in maintaining the highest standards of office operations.
Key Responsibilities:
Executive Support & Administration
- Provide comprehensive PA support to Executive Committee including calendar management and scheduling
- Prepare board meeting agendas, minutes, and action items
- Handle confidential correspondence and documents with discretion
- Coordinate executive travel and visa applications
- Prepare executive presentations and reports
- Assist Executives with ad hoc requirements
Team Leadership & Development
- Supervise and mentor office services team (Office Administrator, Receptionists, Support Staff)
- Conduct performance reviews and provide constructive feedback
- Manage team schedules and leave coordination
- Identify training needs and foster positive team culture
Facilities & Operations Management
- Oversee all building systems, infrastructure, and office space planning
- Develop and implement preventive maintenance programs
- Implement and maintain OHS compliance and security protocols
- Coordinate office renovations, improvements, and business continuity planning
Financial Management & Strategic Planning
- Develop and manage annual office operations budget with cost-saving initiatives
- Monitor expenditure, approve purchase orders, and prepare monthly financial reports
- Lead office improvement initiatives and implement new systems and technologies
- Plan and execute company events, monthly staff celebrations, and bar nights
Job Requirements:
Qualifications
- Diploma/Degree in Business Administration, Facilities Management, or related field
Experience
- 5+ years of experience in office/facilities management
- 3+ years of experience in team leadership roles
- Previous PA/EA experience supporting executives
- Experience with budget management and vendor contract negotiations
- Experience in project management and OHS compliance
- Event planning experience is essential
Desired Skills
- Advanced proficiency in Microsoft Office suite
- Strong leadership and people management capabilities
- Excellent written and verbal communication skills
- Strategic thinking combined with operational execution abilities
- Professional executive presence with calm decision-making under pressure
- Highly organized, proactive, and results-driven mindset
- Diplomatic and tactful approach with strong negotiation skills
- Customer service oriented with flexibility and adaptability
- Valid driver's license essential