Job Overview
Business Segment: Personal & Private Banking
Location: ZA, GP, Johannesburg, 5 Simmonds Street
Job Type: Contract
Job Ref ID: 80443865A-0001
Date Posted: 7/29/2025

Job Description

To provide a general administrative and fulfilment function for Affluent Express, Private and Prestige/Executive Clients. To provide an account maintenance and investment roll-overs service including general portfolio management administration.

Qualifications
Matric ,Diploma or Degree in Business Commerce

Experience Required

Ability to verify documentation, account details, and compliance requirements accurately.
Identifying and resolving discrepancies or anomalies.
Experience in administrative functions – retrieval of statements, drafting of letters containing financial information
Must have 1 - 3 Years Experience with assisting Deceased Estates Customer service on calls or enquiries received from Executors of an estate
Deceased estates experience preferable.
Practical knowledge and understanding of the processes and policies used in the Deceased Estates area.
Additional Information

Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Challenging Ideas
Developing Expertise
Documenting Facts
Embracing Change
Examining Information
Exploring Possibilities
Interacting with People
Team Working
Thinking Positively
Upholding Standards

Technical Competencies:
Active Listening
Analytical skills – attention to detail
Strong communication skills
Financial experience
Customer Reception and Channelling
Difficult Calls Management
Electronic Communications & Devices
Query Resolution
Telephone Caller Handling
Workflow Management

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za