The Role
- Perform varied tasks that support the development of both technical and administrative skills.
- Build a solid understanding of the Risk Engineering line of business.
- Collaborate closely with consultants on various client deliverables.
- Provide advanced support in Microsoft Office Suite, especially Word, PowerPoint, and Excel
- Occasionally assist with report formatting and presentation preparation.
- Actively pursue learning and development opportunities to ensure steady progress.
- Participate in team meetings, documenting key action items and follow-ups.
- Partner with other administrative staff to support leaders and ensure smooth operations.
- Develop and maintain a well-organized filing system.
- Foster strong internal relationships and contribute effectively to cross-functional teams.
- Communicate professionally and confidently with clients and colleagues at all levels.
- Work collaboratively in a team-oriented environment, sharing workload and project tasks with other administrative team members.
- Manage client project administration, including project set-up, contract management, and file maintenance.
- Provide limited support in new business activities, such as market research and presentation development.
- Identify and implement process improvements to enhance efficiency.
- Build strong client relationships, particularly with client administrative teams, and deliver high-quality, professional support.
- Daily follow up with Insurer’s and clients on outstanding invoices/debtors.
- Address queries from Clients and Insurers.
The Requirements
- Bachelor’s degree or equivalent practical experience in project or administrative support
- Minimum 3 years of experience in a professional services or consulting environment
- Experience supporting multiple stakeholders or teams simultaneously
- Familiarity with administrative workflows in project-based environments, including proposal support, document management, and invoicing processes
- Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint
- Service-oriented mindset with a proactive approach to support
- Willingness to learn and adapt to new tools and processes
Application Process:
Stage 1: Online application and recruiter review
Stage 2: Pre-recorded video interview
Stage 3: Interview with hiring manager and team
Stage 4: Offer and onboarding
This role offers a hybrid work schedule, allowing for a combination of remote and in-office work to support flexibility.
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.
Preference will be given to applicants from designated groups, in line with the South African Employment Equity Act.