Business unit, Department, Reporting
Business Unit CCO Department Public Sector Reports to ME Sales Account Management Job Grade/Level S5
Core Description
Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target.
Key Deliverables / Primary Functions
- Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
- Design and execute on the account plan.
- Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
- Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
- Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
- Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
- Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Core Functional Skills & Capabilities
Account Planning & ManagementCustomer FocusRelationship BuildingSales Pipeline ManagementSales StrategyCore Behavioural Competencies
Job MatchPersuading and InfluencingPresenting and Communicating informationDelivering Results & Meeting customer expectationsRelating and NetworkingAchieving personal work goals & objectivesMinimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/MarketingOR NQF 4: Grade 12Additional Education -Preferred /Advantage
Experience
Minimum of 5 years’ ICT experience in Account Management Role
Or
Minimum of 7 years’ ICT experience in Account Management Role
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of engagement Engagement will all levels within the organisation, internal and external to the business. Span of Control 0