Position Overview:
This is a full-time remote position for a Virtual Assistant working Monday–Friday from 9:00 AM to 6:00 PM CST (5:00 PM to 2:00 AM South Africa time) with a one-hour lunch break. You will be the first line of communication for our patients and their families, handling scheduling, calls, and administrative support.
Qualifications:
- Excellent English fluency with a clear, professional accent (must be easily understood by U.S. callers)
- Minimum typing speed of 35 words per minute (required)
- Reliable high-speed internet and a quiet, professional work environment
Responsibilities:
- Answer incoming phone calls from patients and families with professionalism and warmth
- Schedule and confirm patient appointments in our electronic medical records system
- Call pediatrician offices and other providers to coordinate care
- Perform back-end administrative tasks including data entry, documentation, and follow-ups
- Maintain accurate records and communicate updates to the team in a timely manner
- Provide reliable and consistent daily support to clinic operations
Why Join Us?
- Stable full-time employment with consistent hours
- Work from the comfort of your home
- Opportunity to support a mission-driven pediatric therapy clinic helping children thrive
- Collaborative and supportive team culture
About Us:
On Track Pediatric Therapy is a growing multidisciplinary clinic based in Eureka, MO, USA. We provide speech, occupational, physical therapy, ABA, and counseling services for children from birth to 18 years old. As our clinic grows, we are seeking a reliable, detail-oriented, and professional Virtual Assistant to join our team and help support our patients and providers.
How to Apply:
Simply email your resume to hire@ontrackpediatrictherapy.com
Let's Help These Kids!
Job Types: Full-time, Permanent
Pay: R213 240,00 per year
Work Location: Remote