Greet guests at assigned tables & ensure each guest has received a menu and wine list; Know all items on the menu & the basic ingredients and method of preparation of each; Ensure tables are set with linens, silverware & glasses; Take accurate food & drinks order, using the POS system and deliver within the specified time limits; Ensure that all orders are received timeously by bar & kitchen staff; Clears all dirty cutlery &crockery from the table once guests have finished using them; Offers desserts & coffee to guests; upselling Bill the guest correctly; Ensure restaurant area, fixtures & fittings are clean & hygienic; Ensure that your uniform is clean at all times. Grade 12 Preferably 3 years of previous waiter/waitress experience in a similar environment, 5 years for Senior Waiter Basic knowledge of wine & surrounding wine regions Hands-on experience with cash register and ordering information system Basic maths skills Excellent interpersonal- & communication skills Strong customer service orientation and active listener Attentive and patience for customers Comfortable in dealing with very distinguished clientele Must be well-presented Flexibility and Accountability Enthusiastic personality Between 3 - 5 Years