About This Role:
As a Digital Marketing Account Manager, you will be working with Summit Scout’s direct business-to-business clients. The focus of this position is to provide world-class customer service while working with our Summit Scout clients to oversee and consult on their digital marketing campaigns. Your marketing strategy recommendations and directions in this role will be key in driving business growth for our clients.
About Summit Scout:
Summit Scout is a cutting-edge digital marketing company that specializes in Technical SEO and Paid Media Marketing. We combine technological and marketing expertise with exceptional customer service to help grow our clients’ businesses. A business only runs as well as its team, therefore, we seek individuals with a deep knowledge in SEO and Paid Marketing to provide an amazing client experience.
Compensation & Benefits:
• USD $15+ hourly DOE
• Retention Bonus Opportunities
Schedule:
Monday - Friday from 8am - 5pm MST.
Regular and predictive attendance is required.
A Typical Day Might Include:
- Acting as a marketing strategy expert for our clients
- Overseeing, making and approving marketing campaigns in Technical SEO and other digital marketing strategies
- Reporting Zoom calls and working closely with our clients on their marketing campaigns
- Working closely with SEO Analysts and Google Ads Specialists to:
- Set up SEO strategies according to client needs
- Manage monthly reporting and other client communication
- Be a resource for questions
- Manage client retention
- Scheduling calls with clients and providing outstanding customer service via Zoom, phone and email communications Managing notes, appointments, and to-do’s
Requirements:
- Fluency in English is essential for this position (C1/C2 level of proficiency). All contractors will be required to complete a language assessment prior to being hired. This assessment will measure your proficiency in English, including your ability to read, write, speak, and listen.
Equipment Requitements:
- As a contract worker, you will be required to provide your own equipment including a laptop or computer.
- A reliable internet connection
- The following applications, installed on your laptop or computer: Zoom, Gmail, and
- Google Chrome
Other Requirements:
- 2+ years of Technical SEO digital marketing experience
- 2+ years of customer service experience
- Outstanding written and verbal communication skills. The ability to provide outstanding customer service experience to our clients
- Working knowledge of: technical SEO (onsite work, best practices, content marketing, link curation, citation optimization, etc.)
- Website development basics (Wordpress, Shopify, Big Commerce, etc)
- 2+ year experience using Google Analytics and Search Console
- Excellent time management & people skills
- Dedication to quality and high level of follow through.
- Proficient in Google Apps and Tools (ie: Gmail, Google Sheets, Drive, etc).
- Ability to maintain organization and work effectively
Preferred Skills:
Working knowledge of the following is a plus:
- Google Ads and Bing Ads
- Web development and coding
- Ecommerce Marketing
- CRO
- Programmatic
- Social media marketing
- Competitive analysis
- HubSpot
Average percentage of time spent by category:
- 40% Zoom Meeting Communication - Video and verbal communication with clients
- 5% Written Communication - Written email communication with clients
- 30% Marketing Strategy - Building out marketing strategy and ordering Technical SEO (learning about the client’s business, keyword research, website auditing, adjusting strategy as needed, etc.)
- 15% Training - Internal and external training to stay on top of industry updates and trends.
What to Expect From Our Interview Process:
What does our hiring process look like? It all starts with your application!
- We use Workable for our Applicant Tracking System, so expect to see that platform as you progress through our hiring stages.
- Once you apply, our Talent Acquisition team will review your resume to see if this role is the best fit for your experience.
- Keep an eye on your email for an invitation to complete an English Assessment and a video interview (via Workable) or an invite to connect with our team (via Zoom or for a quick phone interview).
- Following interview(s), we’ll connect with you regarding a background check.
- Pending those results, you can expect communication with a decision and possibly an offer!
Additional Notes
• This is a contract position, so you will not be eligible for benefits.
• You must be able to work independently and manage your own time.
If you are differently abled or require an accommodation for any stage in the interview process,
please let us know by emailing [email protected]
If you have any questions throughout the process, please feel free to reach out to our Talent
Acquisition Team. We’re looking forward to getting to know you!
Job Type: Full-time
Pay: R268,25 - R304,02 per hour
Expected hours: No more than 40 per week
Work Location: Remote
