Job Advert Summary
At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply.
Administrators require the ability to work independently, often requiring you to make decisions and solve problems on your own. Work with a high level of concentration and patience on your own as you will manage a large volume of work orders. You will make a great administrator if you can be self-reliant at work while maintaining excellent attention to detail.
Minimum Requirements
- A minimum of a Matric qualification
- A tertiary qualification in a relevant field is advantegous
- A minimum of 1 years experience in an Administrative position
- Experience in the Textile Manufacturing, Retail, or Warehousing and Storage industry is advantegous
- MS Office knowledge
- Good typing skills
Duties & Responsibilities
- Capture and generate work orders
- Perform general ad hoc administrative tasks
- Validating invoicing through checks on different systems
- Assist stakeholders with invoicing queries
- Follow up with contractors on overdue invoices
- Review statements and ensure compliance with agreed-upon payment timelines
- Maintain adherence to standard SLA agreements
- Follow up on open work orders with contractors
- Follow up with contractors when work orders reach SLA of 50% to ensure contractor respond to work within SLA
- Monitor the complaints process and ensure timely resolution according to SLA
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