Billing Specialist

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

Primary Responsibilities

The Billing Specialist will be responsible for invoicing according to the standard policies and best practices, ensuring SGS customer and contract requirements are adhered to at all times.

Specific Responsibilities

• Compiles, computes and records billing, statistical data, and other numerical data for billing purposes.
• Ensure all sales orders are opened in a timely manner.
• Complies with Internal Control System throughout the billing process.
• Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
• Operate 3rd Party customer web portals.
• Receive, analyze and issue credit note request in line with the approval process.
• Sending, archiving and following up of invoices.
• Monitor open sales orders daily.
• Perform daily duties as outlined by the Billing Manager.
• Assist in month end closing and internal/ external audit requirements, providing all required documentation.
• Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
• Ad hoc assignments.
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.

Qualifications

Education

• Matric (Grade 12)
• Diploma or Degree in Accounting / Financial Management will be an advantage
• Proficient (Advanced) in working with MS Office applications (Excel, Word, PowerPoint) – required

Experience

• Minimum of 3 years’ experience in Finance / Accounting – required
• Experience in billing in multiple entities and currencies – required
• Experience in billing in multiple business units with multiple profit centers and pricelists – required
• Experience in large volume processing – required
• Knowledge of in-country and international invoicing requirements – required
• Excellent interpersonal skills and the ability to work with a variety of personalities
• Ability to consistently meet deadlines
• Ability to multi-task and handle several issues simultaneously
• Ability to maintain a positive and professional attitude when dealing with escalated issues

Additional Information

Required Skills 

• Local language level B2, fluent in finance terminology (required or nice to have depending on the country)
• English with minimal good reading and speaking skills (B1), business English – required
• Good written and verbal communication skills – required
• Ability to adapt quickly and demonstrate flexibility – required
• Able to work independently – required
• Strong team player and work ethic – required
• Customer service oriented – required
• Decision-making, problem-solving and analytical skills – required
• Ability to deal sensitively with confidential material – required
• Good analytical and problem-solving skills – required
• Positive and learning attitude – required
• Focus on achieving results, continues improvement and innovation – required
• Outstanding attention to detail
• Work must be done systematically and with the highest level of accuracy.
• Organizational and record-keeping skills
• Customer focus and service orientation