Your Purpose...

To inspire people to live active lives through delivery of excellent member service, auditing, banking, checking and processing contracts, administering payroll processes, administering orders, petty cash, monitoring and controlling uniform stock, ensuring effective communication to all departments and managing and developing departmental staff.
As the custodian of the Company’s Administrative Policies & Procedures, the Club Administrator is responsible for minimizing risk within this framework, whilst simultaneously providing the smooth flow of administration and excellent member service.

Your Duties and Responsibilities...

Delivering Excellent Member Service

Capture manual access stats
- In the event of access downtime, ensure that all manual access stats are accurately captured onto the system within 36 hrs

Auditing

Audit all pre-printed stationery to ensure payments were received
Reconcile access card report to receipts to ensure payments were received
Complete incident reports and highlight any discrepancies with the Club General Manager
Perform daily, weekly & monthly audits to ensure compliance to audit requirements
Respond and correct findings from audit reports

Banking

Complete the banking process as per policy and procedures
Log cash losses on Risk Management site
Print and reconcile relevant banking reports and log calls where necessary to ensure that member’s accounts are corrected timeously
Complete till float counts

Check and Process Contracts

Check and process membership contracts
Ensure that code changes, mini month end, month end requirements, commission schedules and breakdown reconciliations are performed
Highlight any misrepresentation or contract discrepancies

Administer Payroll Processes in Club

Capture employee documentation (take on’s, transfers, terminations)
Check salary data received from HOD’s and ensure its submitted to NHO for payment
Action salary deductions
Check salary reports to ensure accuracy and correct remuneration of all staff
Reconcile and update leave documentation

Administer Orders

Place & receipt orders for pre-printed stationery, general stationery and uniforms

Petty Cash

Manage & issue petty cash as per policy & procedures
Perform weekly reconciliations and submit claims to NHO to ensure sufficient petty cash available at all times
Log cash losses on Risk Management site

Monitor and Control Uniform Stock

Reconcile uniform orders against deliveries
Issue uniform and ensure deductions are actioned
Maintain uniform reconciliation to accurately track all uniforms issued as well as keep record of remaining uniform allocations

Effective Communications

Inform all departments of new admin policies and procedures
Provide training on admin policies and procedures to all staff as required
Ensure that tasks are carried out timeously and in accordance with Admin & Payroll timetables

Managing and Developing Departmental Staff

Manage discipline and performance of staff
Training of department staff
- Develop growth plan for administration staff
- Arrange for training in line with growth & succession plan
- Maintain and update staff files of the Administration department

Our Minimum Requirements...

We can’t live without… (Minimum Requirements)

We’d like you to have… (Attributes)

Have excellent communication skills
Must take a proactive approach
Be solutions oriented
Adaptability (must be able to adapt to a fast paced, changing environment)
Be curious (must be willing to succeed, seek opportunities to learn and grow)
Have a winning mentality (must be willing to go over and above to achieve success)
Must be motivated to achieve success.
A commitment to making a difference in people’s lives.
A Growth mindset
The ability to work independently.
Trustworthiness (must always act in doing the right thing)
A drive to create moments of magic for our members.
The ability to make decisions and take ownership and responsibility for the decision.

We’d love you to have… (additional skills)

Wellness knowledge, to engage and inspire others to take a holistic approach to wellness.
The ability to be agile.
The ability to be collaborative.
High Interpersonal skills (EQ)

Save Apply

Report job

Club Administrator

Office Administrator