Job Description
At RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to "We grow what matters" reflects our dedication to nourishing lives, communities, and the future. As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact. As we continue to grow, we are seeking a talented and motivated individual to join our team as a Credit Controller within our Group Services operating unit.
The purpose of this role is to:
- To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met.
- To manage overdue accounts, reduce the Company’s risk and minimise
Duties & Responsibilities
Credit Control
- Generate and dispatch invoices or PoD’s on time to enable payment.
- Receive remittance advices from customers and allocate appropriately.
- Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
- Clear all allocated cash in the General Ledger.
- Prepare stock tolerance journals accurately, matching all debits and credits on the ERP system.
- Prepare General Ledger accounts for authorisation and release before statements are run.
- Run statements on the ERP system prior to agreed monthly deadlines and distribute to customers.
Customer Administration
- Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
- Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
- Report on all transactions on 60 days plus to the Credit Supervisor.
- Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
- Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
- Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
Claim Processing
- Investigate pricing claims on SAP, print invoices and review deals on the system.
- Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
- Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
- Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
- Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
- Ensure stock claims are tracked on the ERP system and that queries are finalised.
- Manage invalid claims by providing the necessary proof or backup documents to the customer.
Teamwork and Self-Management
Customer Administration
Customer Administration
- Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
- Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
- Report on all transactions on 60 days plus to the Credit Supervisor.
- Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
- Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
- Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
Claim Processing
- Investigate pricing claims on SAP, print invoices and review deals on the system.
- Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
- Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
- Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
- Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
- Ensure stock claims are tracked on the ERP system and that queries are finalised.
- Manage invalid claims by providing the necessary proof or backup documents to the customer.
Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self- development.
Minimum Requirements
- Relevant Finance Diploma or Degree
- At least 3 years’ experience in a credit and logistics environment
- Relevant Credit Management or Finance Qualification
- 3 years debtors background preference to FMCG
- Wholesale and Ok Franchise will be and added advantage
- Great Excel skills in Pivots and VLOOKUP’s
Report job
