We invite suitably qualified candidates to join our team in a Debtors Controller role based in QTN. If you're eager to make a meaningful impact and thrive in a dynamic environment, We want to hear from you! The successful incumbent will report directly to the Head of Finance.
Purpose of the Job:
The Debtors Controller must ensure the timeous collection of payments, the correctness of the individual accounts and communication with customers regarding the entries on their accounts. The overall purpose is to manage and maintain the financial health of a company by overseeing the accounts receivable process
Education, experience, and competencies required:
- Grade 12 with equivalent qualification.
- Financial Qualification advantageous
- 3 years’ debtors experience
- Computer literate
- Experience in dealing with customers.
- Good verbal and written communication skills
- Taking Ownership & accountability
- Cooperative, proactive and willing
- Analytical
- Attention to detail – Understand and carry out instruction.
- Be responsible and reliable.
- Ability to work under pressure.
Key Performance Areas:
Timely Collection of Payments:
- Monitoring and managing outstanding invoices to ensure prompt payment.
- Implementing effective strategies to minimize late payments and reduce outstanding debts.
- Maintaining a steady cash flow for the company by managing the collection process efficiently.
Accuracy of Individual Accounts:
- Ensuring the accuracy and integrity of customer account records.
- Reconciling payments received with invoices issued to identify and rectify discrepancies.
- Taking corrective action to maintain accurate financial records for reporting purposes.
Communication with Customers:
- Addressing inquiries, concerns, and disputes from customers regarding their accounts.
- Providing clear and timely communication regarding billing issues and account transactions.
- Assisting customers in resolving issues or discrepancies to maintain positive relationships and customer satisfaction.
Capturing Necessary Entries on Debtors' Accounts:
- Accurately recording and updating financial transactions related to accounts receivable.
- Posting payments, credits, and adjustments promptly to maintain up-to-date customer balances.
- Ensuring the completeness and accuracy of entries in the company's accounting system.
Issuing Debtors' Statements:
- Generating and distributing periodic statements to customers detailing their account activity.
- Providing transparent and comprehensive information on invoices issued, payments received, and outstanding balances.
- Facilitating customer understanding of financial obligations to encourage timely payment.
Resolve Problems Relating to Debtors' Accounts:
- Investigating and resolving issues or discrepancies related to customer accounts promptly.
- Taking proactive measures to address billing errors, disputes, or other account-related problems.
- Implementing solutions to ensure customer satisfaction and maintain the integrity of financial operations.
Collection of Payments:
- Actively pursuing the collection of outstanding debts owed to the company.
- Employing effective debt collection strategies while adhering to legal and ethical guidelines.
- Negotiating payment plans, arranging settlements, or escalating collection efforts as necessary to recover overdue amounts.
Job Type: Full-time
Pay: R16 000,00 - R16 500,00 per month
Ability to commute/relocate:
- Queenstown, Eastern Cape 5319: Reliably commute or planning to relocate before starting work (Required)
Education:
- High School (matric) (Required)
Experience:
- Debtors Controller: 3 years (Required)
Work Location: In person
Application Deadline: 2025/06/10
