About Us
We are seeking a Hygiene Assistant for our Gqeberha office within Eastern Cape. The Hygiene Assistant will provide support and assistance on the site w.r.t the operational requirements.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities
Servicing and all related functions are to be done by all Washroom Staff as follows:
- Servicing of all deep cleaning requirements on all client sites, as per communicated service procedures and instructions.
- Assist with delivery of consumable orders to all clients.
- Make sure that there is always chemical packed (sani bin powder/ deep cleaning chemicals) and available for servicing of sites.
- Servicing of sanitary bins. Make sure all sanitary waste is disposed of in accordance to the regulations.
- Assist with ensuring that all customers’ services allocated for the day and the month are completed on time, effectively and efficiently.
- Ensure that all service stock that was not used during the service is returned to the warehouse and make the supervisor and warehouse assistant aware of returned stock.
- Report all servicing, equipment, customer or site problems to the supervisor.
- Ensure equipment is in good working order at all times on your client’s premises.
- Pay prompt attention to client complaints and resolve efficiently and timeously.
- Report incidents and accidents on client’s premises to the Supervisor and Operations Manager.
- Portray a positive image at all times.
- Work overtime as instructed by Management and operational requirements - but only with permission. Overtime work will be a regular requirement and is an expectation as part of this role.
- Wear company uniform and all relevant personal protective equipment during working hours.
- Adhere to all Health and Safety regulations at all times.
- Provide a high-quality service with a polite and professional approach when visiting clients.
- Ensure that client service levels are maintained to the highest possible standards.
- Comply with, implement and maintain all company systems, policies and procedures.
- Carry out any reasonable and lawful instruction given by your immediate superior or person in authority.
- Assist with Warehouse, Office and Vehicle Housekeeping as communicated by the Operations Management.
- Treat all customers and colleagues with respect in the best interest of the employer.
- Any other tasks necessary for the conduct of the employer's business, as the employer may from time to time direct.
Skills and Competencies
- Must possess excellent organizational skills- strong attention to detail,
- Excellent communication skills,
- Ability to multitask and perform job duties in a timely manner.
Qualifications
- Grade 12/Matric certificate,
- Hygiene and cleaning experience highly advantageous,
- Familiar with MS Office.