Company Description
NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. NH Hotels’ remarkable products and services meet the expectations of the guests looking for functional urban hotels with a natural and fresh style and friendly service that makes the experience both surprising and enjoyable.
Job Description
Job Purpose:
To serve the needs of the business, our guests and our colleagues by ensuring efficient and safe running of all hotel plant, equipment, air-conditioning and other systems.
As a member of the Engineering department, this role is responsible for ensuring that all the engineering and maintenance activities of the hotel are conducted to the highest professional standards at all times, with guest comfort and safety being the highest priority.
At NH Hotels, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
2. Main Responsibilities:
Maintenance
- Carry out continuous inspections to ensure the highest level of guest comfort is maintained and that all services are in proper working condition.
- Prioritize work and manage trade-offs between quality, cost, and timelines.
- Ensure that all maintenance requests are prioritised and are dealt with in an efficient manner.
Planning and Organising:
- To comply with all statutory and legal requirements for fire, health and safety licensing and provide all necessary safety equipment required for work to be carried out efficiently and safely.
- Plan and manage all preventative maintenance work, new projects, extensions, and renovations.
- Continually monitor the responsible use of energy in the hotel, and implement measures resulting in energy cost savings.
- To prepare the Engineering budget for the property and provide the Engineering input into hotel strategic and operational planning exercises.
Administration
- Liaise with P&C over all employee matters including recruitment and interviewing.
- Control all payroll and business expenditure of the department.
Budget Management:
- Manage the maintenance department's budget, controlling costs while ensuring the quality of maintenance work.
- Approve and oversee expenditures for repairs, replacements, and upgrades.
Compliance and Safety:
- Ensure the hotel complies with all local regulations and safety standards.
- Conduct regular safety inspections and ensure that the hotel is prepared for any emergency situations.
- Monitor project risks and develop mitigation plans.
- Lead engineering response during system outages or high-priority incidents.
Cross-Functional Collaboration:
- Act as a liaison between engineering, operations, and executive teams.
Performance & Quality Assurance:
- Track key engineering KPIs such as velocity, code quality, defect rates, and uptime.
- Implement and maintain monitoring, alerting, and performance analysis tools.
- Drive initiatives for improving system reliability, scalability, and performance.
Working with Others:
- They always try to anticipate and exceed the needs of customers and colleagues
- They use their own initiative and good judgement to solve problems in a calm and efficient way
- They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team
- They act with personal professionalism and integrity at all times
Taking Responsibility:
- They always conduct business honestly and fairly. They keep sensitive information confidential.
- They can prioritise their workload effectively and be organised and structured at work
- They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
- They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.
Delivering Results:
- They are committed to meeting and exceeding all performance standards
- They constantly look to develop their own professional skills and abilities
- They perform job tasks in line with established policies and procedures
- They always try to provide a top-quality experience to all our guests.
Other Duties:
· Adhere to the company’s employee rules & regulations.
· Attend and contribute to all training sessions, meetings and activities as required.
· Exercises responsible behaviour at all times, positively representing the MFG.
· Maintains strong, professional relationship with relevant business partners.
· Ensure high standards of personal presentation and grooming.
· Keep the office and working areas clean and tidy at all times.
· Follow up new technology development and acquire the knowledge that relevant to area of responsibility
· Carry out any other reasonable duties and responsibilities as assigned.
Qualifications
Bachelor's degree in engineering
Hospitality Qualifacation
Additional Information
3. Job Specifications:
Proficiency in English and computer literate
Ability to make sound decisions in a manner consistent with the essential job functions.
Be self-motivated, a strong team player and enable to work under pressure
Work location: at the head office but should be able to travel upcountry occasionally
Able to communicate and work effectively with others
Enthusiastic and efficient
Able to solve spontaneous problems
Fair and honest in work
Able to legally work in South Africa
