Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Project Manager (FTC 12 Months)
Location: Durban, South Africa
About the role:
This role is responsible for leading projects from concept to completion while building strong relationships with stakeholders and clients. The role involves providing direction and control for all project deliverables, including budget and resource management, while serving as the key communicator on project status, risks, and challenges. Reporting to the Content Team Lead/Account Director, you will manage the workload for a team of 18 professionals. You'll be supported by the Group Account Director, Social Media Manager, and Creative Lead in delivering exceptional project outcomes.
What you will be doing:
- Work collaboratively with clients to ensure seamless and successful project and product outcomes
- Coordinate work across client brands, ensuring effective distribution of data insights throughout the client's ecosystem
- Facilitate interagency coordination as required for project success
- Contribute to account growth as part of a cohesive team
- Manage projects end-to-end with clear, regular communication on milestones, targets, goals, and deadlines
- Plan digital projects from initial stages through final delivery
- Serve as the primary client contact throughout project lifecycles
- Continuously evaluate working methods and processes to recommend improvements
- Review project resources and provide capacity analysis relative to project demands
- Ensure compliance with Service Level Agreements across all parties involved
- Oversee project financial budgets, communicating cost implications, budget changes, and spending adjustments to stakeholders
- Work across digital products and social media services
What you need to be great in this role:
- Exceptional client engagement abilities with proven skills in organising, influencing, and building strong client relationships
- Superior project management expertise to function as a product owner working directly with clients
- Demonstrated ability to successfully initiate, plan, execute, monitor, and close projects while collaborating with stakeholders
- Capability to develop and implement effective processes for data gathering and storage
- Strong meeting facilitation skills using established project methodologies for kick-off, discovery, and other project stages
- Excellent communication skills tailored to different audiences
- Team leadership experience with the ability to manage and mentor junior team members
- Comprehensive understanding of all relevant products and services and how to leverage this knowledge for account advantage
- Experience integrating with client-side teams while maintaining high-quality agency service standards
- Proficiency in Microsoft Office and related software applications
- Experience in the FMCG (Fast-Moving Consumer Goods) sector preferred
- The ideal candidate will demonstrate the ability to organise and influence clients/brand teams while building effective working relationships proactively. You'll take ownership of projects while ensuring clear communication, adherence to deadlines, and delivery of exceptional results that meet or exceed client expectations.
Req ID: 14123
#LI-MR1 #LI-Onsite
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
