Company Description
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.
Job Description
PRIMARY RESPONSIBILITIES
The receptionist is responsible for receiving clients and answering the switchboard in a friendly and professional manner.
SPECIFIC RESPONSIBILITIES
- Telephones to be answered immediately in a friendly and professional manner.
- Clients to be received and helped in a friendly and professional manner.
- Occasionally other divisional tasks will be requested of the receptionist which must be performed as soon as possible but must not interfere with the primary responsibility of reception and telephone duties.
- Clients must be offered refreshments immediately while waiting for the appropriate staff to attend to them.
- Handling and distribution of internal mail.
- Distribution and co-ordination of all driver requests, might be requested from you on ad hock basis
- Housekeeping of reception area.
- Capturing of Timesheets as and when required
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.
Qualifications
Education
- Grade 12
- Computer Literacy in Excel, Word and Outlook
Experience
- At least 2 years experience.
Required Skills
- Telephone Etiquette skills is an advantage
- Excellent interpersonal skills
- High level of urgency
- Friendly disposition
- Professional
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