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Job Description:
What’s the role
We are seeking a dedicated and detail-oriented Order to Delivery (OTD) Relief Scheduler for a 9-month contract. In this role, you will be responsible for ensuring the timely, safe, and cost-effective delivery of fuel products to Mobility sites and B2B customers. You will develop and manage delivery schedules that align with customer requirements, operational capabilities, and safety standards. This position requires strong coordination with internal teams, transport partners, and customer operations to ensure seamless execution of the Order to Delivery process.
What you’ll be doing
Develop and optimize accurate, cost-effective delivery plans using VMI data and customer orders.
Ensure all deliveries meet HSSE standards, operational procedures, and customer SLAs.
Coordinate with OTD systems focal points and fellow schedulers to balance order demand with truck availability.
Collaborate with Credit, Customer Operations, and Product Supply teams to ensure end-to-end alignment.
Minimize stockouts, Left on Boards, and excessive multi-dropping.
Manage deviations from the delivery plan, including post-schedule amendments in GSAP.
Handle customer inquiries regarding order changes and assess feasibility for rescheduling.
Communicate changes in planned shipments to relevant stakeholders and/or customers
Account for supply and delivery constraints in scheduling and communicating them appropriately.
Ensure all documentation is accurate and up to date.
What you bring
2 years’ experience in scheduling bulk products.
Supply chain management or logistics qualification.
Strong troubleshooting skills.
Experience with numerical and analytical skills, including cost analysis.
Experience with Customer Service, Supply Chain, or Logistics, particularly in order, fleet, or inventory management.
Excellent communication skills in English.
Strong problem-solving and decision-making abilities.
Knowledge of Continuous Improvement methodologies (e.g., CIP) is a plus.
Knowledge of compliance and safety standards in distribution operations
Scam Warning
Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment. Individuals who are interested in opportunities within the Shell Group will find open positions listed on the company websites www.shell.com/careers when available.
Shell does not make use of employment forms; neither does the Company process CVs that have not been submitted through the proper websites: www.shell.com/careers. All successful applicants who receive an offer of employment from Shell would have been required to go through a formal and transparent recruitment process.
To learn more about Shell’s recruitment process please visit our website www.shell.com/careers.
Shell is an Equal Opportunity Employer.
Company description
Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.
As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity, and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork, and professionalism, as well as pride in what we do and how we conduct business.
Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, while managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.
We’re creating a space where people with disabilities can excel through a transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you in finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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