Job Advert Summary
We are currently recruiting for a Relief Catering Manager to join our team, in this role you will be required to manage the different catering units on a monthly basis through setting and maintaining service delivery standards. It will be your responsibility to lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements.
Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.
Minimum Requirements
- Matric or Matric equivalent
- Chef Qualification
- Formal Catering/Hospitality Qualification
- Food production and menu planning
- Entrepreneurial skills: Strategic management, Outcome focus & Productivity
- Interpersonal skills: Client/customer interface, Managing Group process & Communication skills
- Strong admin skills
- Computer literate
- Ability to build and maintain a motivated team in a dynamic environment
- Staff training
- Experience
- Previous managerial experience in the catering sectors: Retirement, Education, Corporate, Healthcare
- Operational Standards: Performance management, Financial analysis, Computer proficiency & Human Resources
- Able to travel to various locations in and around the greater Cape Town area
- Able to travel frequently away from home and at short notice
- Own transport & valid driver’s license essential
Duties and Responsibilities
- To relieve in Catering units in the absence of the unit manager.
- To ensure that a complete handover is done, that all money is handed over and signed for and that a completed handover manual is
- received and discussed.
- To ensure that Unit GP is maintained as before relief
- Complete and handover report to District Manager and Human Resources on each unit at the end of your period of relief, i.e. no later
- than one week after departure.Hand over all relevant information, keys, money, etc. appropriate to the unit to the unit’s manager on departure.
- To ensure the provision of quality food and service to meet the requirements of the Company. This includes all meals, functions and resale items.
- To plan and cost menus, making sure that budgetary limits and prescribed meal specifications are adhered to.
- To ensure that housekeeping & laundry requirements are met, as per the contract.
- To ensure correct and timeous completion of all administrative work. Weekly papers to be ready for collection by specified time.
- To ensure staff records are up to date and kept in accordance with Company and Statutory requirements.
- To ensure effective security and safety in all areas under your control, including hygiene.
- To be aware of and respond to the needs of your staff, including induction, monitoring performance, coaching and ensuring that development training is effected.
- To carry out on-the-job training as requested by the Company.
- To ensure that regular fire drills are held, evacuation procedures are understood and effected.
- To complete and submit all necessary, relevant documentation in the event of fire, theft, burglary, accident or injury.
- To ensure that staff are clean and correctly dressed at all times.
- Manage subordinates complying with Company and Statutory procedures.
- To practise and be seen to be practising good employee relations.
- To constantly be aware of the needs of the client and customer, continuously striving to create the right environment.
- To wear the prescribed Company uniform at all times when on duty.
- To attend to client/customer complaints satisfactorily.
- To attend meetings and training courses as and when required.
- To perform any other reasonable duties requested by management.
